University of Phoenix Interview Question: The cold call role play was n... | Glassdoor

Interview Question

Enrollment Counselor Interview Austin, TX

The cold call role play was not expected and the manager

  will call you and pretend they are a student who inquired online. They will be difficult and your goal is to get them in to the school or enroll. You have to do this without knowing anything about the programs and tuition so it is just a way to see if you can overcome no and not sound to pushy.
uop, enrollment advisor, university pf phoenix, uxp

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