American Automobile Association (AAA) Interview Question: The most difficult is they su... | Glassdoor

Find your next job here

Interview Question

Customer Service Representative Interview Costa Mesa, CA

The most difficult is they surprise you with the testing by

  the interviewers, and they have you do impromptu customer care calls, they have you act as if a call came through and you make up a story as you go, they are listening to hear if you have manners, phone etiquette, can speak up and the caller will understand you when talking.

Interview Answer

1 Answer


Just be sure to speak up, close your eyes and act as if your actually on the work floor taking a call.

Interview Candidate on Oct 22, 2012

Add Answers or Comments

To comment on this, Sign In or Sign Up.