Ville de Montréal Interview Question: The most difficult or unexpec... | Glassdoor

Interview Question

IT Analyst Interview Montreal, QC (Canada)

The most difficult or unexpected question was in relation

  with the relationship between IT department and the end client. What will you do if you have to stop working of other projects because there is an urgent case to take care of. How will you explain to the client that you cannot work anymore on their projects.

Interview Answer

2 Answers


My answer was really about the communication, face to face, phone, email, between our group and clients. The fact that urgent matter can happen to other clients as well and will be taken as a priority for us in the future if it happens to other client.

Interview Candidate on Nov 21, 2013

Provisions for urgent cases need to be in place at all times this means that every client project should already have been presented with a contingency plan for such situations. Stopping a client project due to an urgency with another client is unacceptable in any case and only highlights a weakness in you project planning process.

Anonymous on May 4, 2019

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