Cisco Systems Interview Question: The question was; What explai... | Glassdoor

Interview Question

Incident Manager Interview Raleigh, NC

The question was; What explains this drop in

  Events/Incidents?
Answer

Interview Answer

1 Answer

0

My answer was a Patch or upgrade was made which turned out to be bad. And that upgrade was removed thereby reducing the number of Alerts.

The answer turned out to be a change in monitoring. Later, I learned it was a bad change. When they started monitoring, they initially turned on everything. The change was when they decided to monitor only failures.

You don't need a monitoring tool to monitor failures. Customers will do that for free.

Cisco, did not know what they were doing. They, still don't.

Interview Candidate on Mar 31, 2015

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