British Airways Interview Question: The questions were pretty bas... | Glassdoor

Interview Question

Reservation Agent Interview Jacksonville, FL

The questions were pretty basic to how you would handle

  customer service situations. Like describe a time you had to make a diffuclt choice. or tell of a time you went above and beyond for a customer.
Answer

Interview Answer

3 Answers

1

TAKE 1MNTS TO GREET A CUSTOMER.AND WITHING 2MINTS GIVE HIS/HER REQUIREMENTS.FINALLY GIVE MY WISH AND REQUEST TO JOINING WITH US AGAIN.5MNTS ENOUGH TO HANDLE A CUSTOMER.IF CUSTOMER HAVING OTHER PROBLEMS.

W.SUGANDINI on Apr 16, 2013
0

I AM INTERESTING ABOUT RESERVATION AND AIRLINE GROUND AGENT.

W.SUGANDINI on Apr 16, 2013
0

Any other questions candidates can recall would be nice! I'll share mine from my upcoming
Video interview. It's part of teamwork and Recruiters look for candidates accordingly.

Anonymous on Sep 16, 2016

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