National Council on Disability Interview Question: They might ask you, how you w... | Glassdoor

Interview Question

Company Driver Interview Totowa, NJ

They might ask you, how you would handle an upset customer?

Answer

Interview Answer

1 Answer

1

Experienced drivers know they're likely to meet an upset customer every day, and my first rule is to remain calm and polite, and let them know I will handle the problem the best I can and then act accordingly, most times the trouble is not your fault, and you can't fully solve things own your own but showing confidence and sympathy while working towards a resolution often will calm them down.

Interview Candidate on Dec 11, 2012

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