BJ's Restaurants Interview Question: Think back to a time when you... | Glassdoor

Interview Question

Hostess Interview Saint Petersburg, FL

Think back to a time when you had to help an angry customer.


Interview Answer

1 Answer


All i said was i listened to everything he had to say, gave him eye to eye contact to let him know I was actually listening to him. Then I eventually refunded him his money then told him the thing he was looking for is actually cheaper out in a booth in the mall.

Interview Candidate on Apr 3, 2012

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