Three Customer Services Representative Interview Questions | Glassdoor

Three Customer Services Representative Interview Questions

Interviews at Three

6 Interview Reviews

Experience

Experience
83%
0%
17%

Getting an Interview

Getting an Interview
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33%
33%

Difficulty

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Average

Difficulty

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Average
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Customer Services Representative Interview

Anonymous Employee in Limerick, Co. Limerick (Ireland)
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through a recruiter. The process took 2 days. I interviewed at Three (Limerick, Co. Limerick (Ireland)) in January 2015.

Interview

I had the interview with IRC in there office in limerick. I only had one interview with a gentleman called Micheal who was very professional. The Interview was very formal. I got asked about my differently interests and did I have any other commitments and what was my availability like.

Interview Questions

  • Describe what you would do in an event a customer was experiencing service outage   1 Answer

Other Interview Reviews for Three

  1.  

    Customer Services Representative Interview

    Anonymous Interview Candidate in Pune (India)
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at Three (Pune (India)) in April 2008.

    Interview

    through a head man power career counseling firm in pune. it was fairly simple, they just checked for English proficiency and bachelors degree. they asked me to come for their retentions process, I declined because I got a better job offer from a different company which offered me a much higher amount. I guess call centers offer you money based on your previous call center experience, which I did not had.

    Interview Questions

    • will your parents allow you work in a call center   1 Answer

    Reasons for Declining

    got a better offer


  2. Helpful (1)  

    Customer Services Representative Interview

    Anonymous Employee in Pune (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Three (Pune (India)) in May 2011.

    Interview

    there are totl of 5 rounds including the HR brefing...the best thing i like about the company is thhat they prepare its candidates to sucessfully clear thire interviews and some fantastic salary packages

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  4. Helpful (5)  

    Customer Services Representative Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Three in November 2014.

    Interview

    Online form to fill in, contacted within hours to book telephone interview and then had the telephone interview a few days later.

    Questions are as follows:

    Looking at your CV, tell me about your previous sales role/s?

    Tell me about a time that you delivered good customer service?

    Tell me about a time that you've been proud of team effort?

    Can you tell me how you would keep up to date with the latest technology news, etc?

    Interview Questions

    • Regarding brand awareness, what is your favourite brand and why? (Keep tech focused, remember it's a tech business)   1 Answer

    Reasons for Declining

    They cancelled the position, but I was invited to Face-to-Face interview


  5.  

    Customer Service Representative Interview

    Anonymous Employee in Glasgow, Scotland (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Three (Glasgow, Scotland (UK)) in December 2016.

    Interview

    Telephone based interview,scenario. Talk to an adviser by phone and resolve the issues. Last approx twenty minutes followed by a face to face question session. No trick questions and based on common sense

    Interview Questions


  6.  

    Customer Service Representative Interview

    Anonymous Employee in Limerick, Co. Limerick (Ireland)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 3 days. I interviewed at Three (Limerick, Co. Limerick (Ireland)) in March 2017.

    Interview

    it was simple..few questions about three. and y do you want to work for three and full time or part time ,availability during weekends, mode of travel, and punctuality

    Interview Questions


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