Three Sales Associate Interview Questions | Glassdoor

Three Sales Associate Interview Questions

Updated Jul 26, 2017
41 Interview Reviews

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Sale Associate Interview

Anonymous Employee in London, England (UK)
Accepted Offer
Positive Experience
Average Interview

Application

I applied through an employee referral. I interviewed at Three (London, England (UK)).

Interview

Phone interview fallowing interview with shop manager and 1h of overlooking the floor flow. When it comes to floor flow they want to see your interaction with customers and other collegues. All collegues that are on shift that day are asked for feedback about you. Do not be rude to any one and try to interact with everyone. They also want you to have some basic knowleadge about top phones / best sellers

Interview Questions

  • Tell me about the time when you had to deal with difficult customer?   Answer Question

Other Interview Reviews for Three

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Dublin, Co. Dublin (Ireland)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 4 days. I interviewed at Three (Dublin, Co. Dublin (Ireland)) in June 2017.

    Interview

    I applied in person on Wednesday and got a call a day after. I was told to apply online as well. I received a 1:1 interview in a quiet office on Saturday morning.

    The interviewer was very professional, enthusiastic and friendly. He understood my CV and where I was coming from. He gave me feedback in the end and told me if I am successful, I will get a 2nd interview that may take 4-6hrs long. In that interview I will be given an assessment about my work environment preference, a group exercise and a role play. If I succeed that, I will be given an induction day.

    He took notes for each question. The questions below are the ones I remembered. First I was asked what I know about 3. Then my availability. Then competency questions based on my CV like past experience, how I would face angry customers, why work for 3, why did I choose sales, what qualities makes a good customer service, why am I the best candidate for the job and what makes me different.

    Update: I received a message from 3 about my 2nd interview 4 days after on a Wednesday. I will be interviewed by 2 people, the HR and Recruitment Coordinator.

    Interview Questions


  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Three (London, England (UK)) in February 2017.

    Interview

    After the initial application, I received an invitation to a recorded video interview. You had to watch two videos at the beginning (*pay attention* because you will be asked about it later) and then had 30 seconds to think on each question and 90 seconds to answer.

    Interview Questions

    • Why do you want to work for three and what are your career goals and aspirations   Answer Question
  3.  

    Sales Associate Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Three (London, England (UK)) in September 2016.

    Interview

    Apply
    Webcam interview
    Group interview
    Screening
    One and one interview
    Group Conversations

    Information on company, what to expect working with three and the benefits after the probationary pedriod which is 12 weeks.
    Seems like a good place to work

    Interview Questions


  4. Helpful (21)  

    Sales Associate Interview

    Anonymous Employee in Newcastle, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Three (Newcastle, England (UK)) in February 2016.

    Interview

    I applied online and received an email the same day inviting me to complete an online video interview. After completion I got a phone call about 3 days later inviting me to a face to face interview. 24 hours after the interview I got a phone call informing me I had the job.

    Interview Questions

    • Describe a time when you gave or received great customer service?   Answer Question
    • What would you do to keep yourself occupied during quiet periods?   Answer Question
    • How would you go about achieving targets set for you?   Answer Question

  5.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Three in February 2016.

    Interview

    The Application process took around two weeks and overall was a great experience! I applied online via the Three website and the next day was emailed an invite for a video interview (this can sometimes end up in your junk folder so be sure to check); it starts with an introductory video which is helpful and there were 5 questions, all of which were pretty simple and there wasn't anything difficult about them. You can then try a practice question which makes you feel more comfortable and prepared about it all. Once you begin with the real questions you're able to take a breather between each one which will gradually make it easier for you to answer the questions as you go along. A week later I got a call from recruitment inviting me to a face to face interview at the three store. It was more like a relaxed chat with the manager who was lovely and very welcoming! The questions again were very simple E.g. about any work experience that I had and the skills I gained from it. The most important thing for me though was to show my personality which is essential for retail. About 4 days later I got call from recruitment to tell me that I'd got the job!

    Interview Questions


  6.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Three in January 2016.

    Interview

    I applied for the sales associate position on the three website, the process took 2 weeks.

     I received a call two days prior to me applying for this role asking about my experience and availability. I was so nervous I thought I messed up during the telephone interview, hours later I got a call saying they had now done my credit check and would be pleased to invite me to an assessment centre. The assessment was very laid back and fun, the day consisted of the store managers introducing us to the business, then introducing themselves and who their dream celebrity dinner guest would be to make us as comfortable as possible. We was then given a scenario as part of our role play exercise store manager being the customer and candidates being a team member at Three. After this we then went on to having our 1:1 interview then we all came together again, had our final activity (didn't include the scoring of our interview) and that was the end of the whole interview process. Two days later I received a call saying they had offered me a role in one of the Three stores.

    Interview Questions


  7.  

    Sales Associate Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Three (London, England (UK)) in December 2015.

    Interview

    The whole process was quite easy and short, you apply online and do a short "test" then if successful you receive a call to set up a phone interview where you just have to answer basic questions. If you are successful again they get back to you again to arrange a group interview which is the last step, the group interview consists of a short introduction of who the business is and who you are, then on the same day you have a short 1 to 1 interview and a roleplaying exercise. To end the day you have a group discussion.
    Overall a nice, easy and short process

    Interview Questions

    • Take me through your work experience.
      Why do you want to work for three?
      What's your favourite tech product atm?
      Who inspires you?   Answer Question
  8.  

    Sales Associate Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Three (London, England (UK)) in December 2015.

    Interview

    It was a fun process! I applied, a few days later they conducted a phone interview, a few days after that I was invited for the recruitment day. The recruitment day was very comfortable and it was enjoyable, definitely a great experience! I found out 4 days later that i'd got the job.

    Interview Questions


  9.  

    Sales Associate Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Three (London, England (UK)) in December 2015.

    Interview

    Know about the business, sales techniques, be enthusiastic and show initiative. Be able to interact with customers if out out on the shop floor. If you do not know about phones too well, show you are willing to learn.

    Interview Questions

    • Where do you see yourself in this company in the next few years?   1 Answer

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