Time Warner Cable Interview Questions | Glassdoor

Time Warner Cable Interview Questions

Updated Apr 14, 2017
812 Interview Reviews

Interview Experience

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  1. Helpful (4)  

    Inbound Sales Representative Interview

    Anonymous Employee in Morrisville, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Time Warner Cable (Morrisville, NC).

    Interview

    Online test and email onboarding process with all interviews at one time, i was then emailed an offer to accept and assigned a recruiter for the final phase of the onboarding and the orientation war ina big group. I thought the interview process was a breath of fresh air no canned interviee question or situation questions. Be ready to answer about why you want to work there.

    Interview Questions

  2. Helpful (1)  

    Dispatcher Interview

    Anonymous Employee in Dayton, OH
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 2 days. I interviewed at Time Warner Cable (Dayton, OH).

    Interview

    I applied one day and took the assessment. Same day the HR rep called me to set up interview. Very professional and timely. He explained everything about what was expected of new employees and what benefits were offered

    Interview Questions

  3. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Flushing, NY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Time Warner Cable (Flushing, NY) in September 2016.

    Interview

    Applied online
    Received and email to complete assessment
    Completed assessment.
    Received response same day within a couple of hours.
    Scheduled phone interview, they called but we're behind schedule.
    Completed phone interview scheduled face to face.
    3 interviews and a tour 6 other candidates
    8 days later no response at all, follow up sent... no response positive or negative

    Interview Questions

    • When was a time you did not agree with management and what did you do?   1 Answer
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  5. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Cleveland, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2+ weeks. I interviewed at Time Warner Cable (Cleveland, OH) in September 2016.

    Interview

    First an online assessment. Then I had a four step interview process. A tour of the call center, a personality test, situation test, and finally role playing where I had to act like an agent; helping a customer with a billing problem

    Interview Questions

    • Did you ever almost lose your temper with a customer? What was the problem and how did you handle it?   Answer Question
  6. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Columbia, SC
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at Time Warner Cable (Columbia, SC) in September 2016.

    Interview

    Received email , from recruiter and information stated the date and time and address for interview. Went to the interview, was two employees in the interview , but only one asked all the questions

    Interview Questions

    • 1. Have you ever sold any product. 2. How did you handle upset customer.3. How did you solve a problem that came up. 4. Who was your recruiter. 5.Why did you choose Time Warner Cable.   1 Answer
  7. Helpful (1)  

    Business Analyst Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Time Warner Cable (Charlotte, NC).

    Interview

    Interview was great. Have an interview with recruiter over the phone. Then face to face interview with hiring manager and next round with the director if they are interested. Usally with the director interview pretty much have the job yhey just want to meet you. The office was really nice and they have a corprate cafe. They explain the entire campus to youas well as their gym on site

    Interview Questions

    • What experience I had? Any experience with SQL systems?   1 Answer
  8.  

    Field Technician I Interview

    Anonymous Interview Candidate in Garden Grove, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Time Warner Cable (Garden Grove, CA) in September 2016.

    Interview

    Interview took 30mins. Two managers interviewed me at the same time. They already have noticed that I've done installation, technician, construction & electrical work before which is a huge plus for the company. My interview went great, I have a good driving record, no complaints from recent work for the contractors. Off the top of my head not only me, but others (friends/family) knew that I had this opportunity, but it turns out I'm just getting a email saying they decided to move forward with other candidates. I'm just left stunned on what went wrong!

    Interview Questions

    • Have you done any field technician work before?   1 Answer
    • Are you cabable of working overtime?   1 Answer
  9.  

    Warehouse Tech Interview

    Anonymous Interview Candidate in Corona, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1+ week. I interviewed at Time Warner Cable (Corona, CA) in September 2016.

    Interview

    Got called in for an interview, was asked if I would be interested in other positions because they thought I might get bored in that position. I said yes and proceeded to wait to hear from them.
    Got a call from hr to set up a second interview, the next morning. I asked if it was for the warehouse position or if they had found another's position? She said she wasn't sure and would check with the manager, and call me right back. I didn't hear from her and she didn't return my emails and phone calls for 3 days. When she did call me back she apologized and said they were looking for someone with more experience.

    Interview Questions

    • If i had any related experience in this type of environment?   1 Answer
  10. Helpful (1)  

    Dispatcher Interview

    Anonymous Interview Candidate in Van Nuys, CA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Time Warner Cable (Van Nuys, CA).

    Interview

    There were 3 people interviewing each candidate. They took turns asking you scenario based questions. One of the women interviewing was very nice, and showed some sort of emotion. The other two were blank faced and kind of rude. When I told them I was a hard worker who enjoyed working, she said "well, there's a lot of downtime here, so that's probably going to be a problem".

    Interview Questions

    • Name a scenario in which you had to work with someone who you did not get along with.   Answer Question
    • Think about a time when you had to handle a very difficult situation, how did you handle it?   Answer Question
  11.  

    Inbound Sales Representative Interview

    Anonymous Employee in Morrisville, NC
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Time Warner Cable (Morrisville, NC).

    Interview

    I reapplied to the company. Interview process was great, was even told I got the position, but then received a message that they were not moving forward with me and no one could tell me why. I feel that was stupid. How do you tell someone they got the job, then send a generated email saying you are not moving forward?

    Interview Questions

See What Time Warner Cable Employees Are Saying

Star Star Star Star Star   Former Administrative Assistant in Defiance, OH

Pros: “Great benefits, good pay, great teamwork”“Great benefits, good pay, great teamwork” – Full Review

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