TitleMax Customer Service Representative Interview Questions | Glassdoor

TitleMax Customer Service Representative Interview Questions

Interviews at TitleMax

23 Interview Reviews

Experience

Experience
68%
5%
27%

Getting an Interview

Getting an Interview
70%
22%
4%
4

Difficulty

1.7
Average

Difficulty

Hard
Average
Easy

 

Customer Service Representative Interview

Anonymous Employee in Athens, GA
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at TitleMax (Athens, GA) in November 2015.

Interview

They ask you what you want from a job, then pretty much tell you that they are the perfect match! Ask when you could start and told you pretty little lies.

Interview Questions

  • If you could work Monday - Saturday   1 Answer

Other Interview Reviews for TitleMax

  1.  

    Customer Service Representative Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at TitleMax (Atlanta, GA) in February 2015.

    Interview

    I applied online and within 2 days a recruiter contacted me and explain everything I needed to know about the job. She then set me up an interview that next week. Had a brief coversation with the General Manager about my resume. An hour later, I was offered the position.

    Interview Questions


  2.  

    Customer Service Representative Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at TitleMax (New York, NY).

    Interview

    Interviewing process was very easy it wasn't complicated I waited about five minutes when I first arrived at the open house. The person who interviewed me was a district manager

    Interview Questions

  3.  

    Customer Service Representative Interview

    Anonymous Employee in Greenville, SC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at TitleMax (Greenville, SC) in August 2015.

    Interview

    Very quick and easy, just sat down with the DM and answered questions about my work history. No pressing, stress free. I was hired right then and only had to wait about a week to start

    Interview Questions

    • Are you comfortable making collection calls   1 Answer

  4. Helpful (10)  

    Customer Service Representative Interview

    Anonymous Employee in Marietta, GA
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took a week. I interviewed at TitleMax (Marietta, GA).

    Interview

    Very easy and interactive interview process, very easy and efficient. On boarding process very fast, efficient. Human Resources Department its very efficient on guidelines and question on the process for interviewing and getting employees or candidates on the right track.

    Interview Questions

    • How would you manage a situation with a client its in a hurry or impatient?
      How would you communicate to your superior any suspicious activity by other peers?   Answer Question

    TitleMax Response

    Mar 28, 2016 – Recruiting Operations Manager

    Thanks so much for leaving a Company review on GlassDoor.


  5.  

    Customer Service Representative Interview

    Anonymous Employee in Augusta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at TitleMax (Augusta, GA) in November 2014.

    Interview

    Apply via internet. Called in to apply face to face via job fair. Interviewed by District Manager. Background check/motor vehicle report ran. Typically within 2 weeks after applying and being interviewed - a position was offered.

    Interview Questions

    • Do you feel comfortable going out to promote business to business contact and sales?   1 Answer

    TitleMax Response

    Mar 28, 2016 – Recruiting Operations Manager

    Thanks so much for leaving a Company review on GlassDoor.


  6.  

    Customer Service Representative Interview

    Anonymous Employee in Huntsville, AL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at TitleMax (Huntsville, AL) in November 2011.

    Interview

    I applied online and a recruiter contacted me pretty swiftly. After conducting an interview over the phone, an in-person interview was scheduled. The in-person interview was timely, and I was contacted within an hour or so with an offer.

    Interview Questions


  7.  

    Customer Service Representative Interview

    Anonymous Employee in Sterling, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 days. I interviewed at TitleMax (Sterling, VA) in September 2014.

    Interview

    i was referred by a friend. Received an email from the recruiting agent asked when I'm available to do a phone interview. Did a phone interview with the recruiting agent which lasted about 10 mins. Very nice and professional. Recruiting agent then scheduled a face to face interview with the location Manager. Meet with the location mamager 3 days later asked me basic questions about customer service. Manager was very accommodating and easy-going. Offered me the position right then and there. Received my offer letter the same day via email. Started job 2 weeks later.

    Interview Questions

    • What does customer service mean to you? Do you know how to upsell?   Answer Question
  8. Helpful (4)  

    Customer Service Representative Interview

    Anonymous Employee in Chesapeake, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at TitleMax (Chesapeake, VA) in October 2014.

    Interview

    It was really easy! I applied online and got a call from a recruiter. After a phone interview I received a phone call from my recruiter saying that I needed to interview with the General Manager. After a few reference checks, background checks, and my interview I was hired. Very easy process for me.

    Interview Questions


  9.  

    Customer Service Representative Interview

    Anonymous Employee in Joplin, MO
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at TitleMax (Joplin, MO) in October 2013.

    Interview

    ONLINE.....it was impersonal,dry,and just left a bad taste in my mouth for this company from the start. The company can't take the time to meet you personally I think it says something about that company. And it was exactly what I figured that the company was from the start. Pathetic

    Interview Questions


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