Toyota Motor Corporation Interview Questions | Glassdoor

Toyota Motor Corporation Interview Questions

Updated Nov 25, 2017
109 Interview Reviews

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  1. Helpful (3)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Chandler, AZ
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at Toyota Motor Corporation (Chandler, AZ) in July 2017.

    Interview

    Online Application, Assessment, 20 minute phone screening, and then an in-person interview. BEWARE I interviewed and was told that I would hear back in 2-3 days. 1 week later I followed up and was dismissed with the words that "they are still reviewing the candidates". Another week later I followed up again. The start date was August 11th and I had to contact the recruiter to get any information. Even a decline letter. I have a bachelor's of science degree, previous customer service experience 9+ years, and a tenured employee at TFS' referral. I don't know what you have to do to get in with this company, but the interview was overly formal and awkward and everyone I interacted with was cold and unhelpful. Very confusing process. Hiring process is usually indicative of a company's health and this is not a positive indication.

    Interview Questions

    • You have a diverse work history, what do you plan to do with your experience?   1 Answer
    • BASIC STAR questions--Know your examples before going in.   Answer Question

  2. Helpful (1)  

    Collector Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Toyota Motor Corporation.

    Interview

    A series of questions that are picked at random, more questions based on your answers. have specific questions and examples of prior work experience ready to answer

    Interview Questions

  3. Helpful (1)  

    Customer Service Associate Interview

    Anonymous Employee in Owings Mills, MD
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Toyota Motor Corporation (Owings Mills, MD) in October 2016.

    Interview

    the hiring interview went very well.Lot's of questions on my past history and jobs.I was a little scared in the beginning but after talking with the interviewer for awhile she made me feel very comfortable.

    Interview Questions

    • how can you be a asset to Toyota Financial   1 Answer

  4. Helpful (1)  

    Summer Interview

    Anonymous Interview Candidate in Torrance, CA
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 8 weeks. I interviewed at Toyota Motor Corporation (Torrance, CA).

    Interview

    Several months after I emailed a contact at Toyota regarding a possible internship, I heard from a recruiter who received my resume. Interviews were easy and not over an hour. They accommodated my specific interests, and were very prompt.

    Interview Questions

    Reasons for Declining

    The projects that I was offered did not appeal to me as much as another offer I had.


  5. Helpful (1)  

    Sales Professional Interview

    Anonymous Employee in Arlington, TX
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. I interviewed at Toyota Motor Corporation (Arlington, TX) in August 2016.

    Interview

    Multiple interviews with upper management. Stay honest and the gift will come. This company is solid and isn't going anywhere. Get your aspirations ready and succeed because that's all they offer!!!

    Interview Questions

    • Why would you fit in Toyota atmosphere???   1 Answer

  6. Helpful (7)  

    Credit Analyst Interview

    Anonymous Employee in Baton Rouge, LA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Toyota Motor Corporation (Baton Rouge, LA) in July 2016.

    Interview

    Received a call from a recruiter with screening questions to determine compatibility with the role. If they move forward, the credit supervisor calls for a phone interview with some situational questions to determine your experience with similar situations you might face as a credit analyst ("tell me about a time when" kind of questions). If you make it past this stage, they will bring you in for a face-to-face interview with credit supervisor as well as the operations managers in the office. For me, this was mostly a meet and get acquainted interview with a lot of information about the job, the schedule, and other policy-related info. After the face-to-face, I was given a timeline of when I'd hear back and was assured I'd hear back either way. I received a call the next week from the recruiter with the offer and I accepted. Following the offer, they'll send information to complete a background check and drug screen to finalize everything

    Interview Questions

    • Tell me about a time someone got upset with you, how did you handle it, and what was the outcome?   Answer Question

    Negotiation

    Not much negotiation, pay dependent on industry standards and your experience level


  7. Helpful (2)  

    Collections - Customer Service Representative Interview

    Anonymous Interview Candidate in Chandler, AZ
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Toyota Motor Corporation (Chandler, AZ) in June 2016.

    Interview

    Submitted online application and heard back in about 9 days. Scheduled a phone interview and 5 minutes before it was scheduled I received an email that the Human Resources Manager was running behind schedule. Ok, that happens. Finished the phone interview and was asked to schedule a one on one for that week. Was told by the HR Manager that I would receive a confirmation email of my scheduled interview and application to fill out and bring with me. After 2 days I hadn't received either. Sent a follow up email and still nothing. I had to CALL to remind her to send it to me. Interview went well, I thought. 30+ years of experience should have been plenty for this position with the last 11 being in the car business, but I received an email stating that they went with other candidates. I was stunned. Based on my experience before I even arrived I don't think they're looking for quality people.

    Interview Questions

  8.  

    Title Clerk Interview

    Anonymous Employee in Chandler, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 1+ week. I interviewed at Toyota Motor Corporation (Chandler, AZ) in June 2016.

    Interview

    Basic interview. I arrived and waited until my interviewers showed and directed to an interview room. They were from two different departments and each explained their department needs. I described my experience with titles. They were pleasant and with an easy going personalities. We also talked about dress code and some quirks of the company. I felt very comfortable during the interview.

    Interview Questions

    • They asked about my experience and availability. They also asked me to describe a day in the life of my previous position and why I left that job.   1 Answer

  9. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Owings Mills, MD
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Toyota Motor Corporation (Owings Mills, MD).

    Interview

    I filled out the application online. I was called about two days later. After the phone interview. I was asked to come in for in person interview. Interviewed with one team lead she was pleasent. Interview went pretty good, basic Interview personality questions. A day later i got an email saying they've moved forward with other candidates. I was completely shocked.

    Interview Questions

    • How long should a customer be put on hold?   2 Answers

  10. Helpful (1)  

    Product Interview

    Anonymous Employee in Torrance, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. I interviewed at Toyota Motor Corporation (Torrance, CA).

    Interview

    Met with 6 groups of people over several hours. Started with the Human Resources representative. Then I met with the hiring manager. From there I met affiliate department managers. Another meeting with peers. Proceeded to meet with the Director. Another meeting followed with Human Resources.

    Interview Questions

    • Promote collaboration between parties with conflicting interests   1 Answer

    Negotiation

    The interview was thorough and very well organized.


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