Toys "R" Us Back of the House Team Member Interview Questions | Glassdoor

Toys "R" Us Back of the House Team Member Interview Questions

Updated Oct 10, 2016
13 Interview Reviews

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Back of the House Team Member Interview

Anonymous Employee in Buckhead, GA
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 3 days. I interviewed at Toys "R" Us (Buckhead, GA) in November 2014.

Interview

Applied online. It was the standard retail application process, with the multiple choice aptitude test at the end of the application. Got a call to interview in-store about 2 days later. The interview process was unorthodox: Which could be expected from a giant toy store. It was a group interview, and the first thing we had to do was grab a toy that we thought best described our personality. Second, we had to create a commercial for that toy, and act it out. 3rd, we had to partner with someone and make a commercial based on our two toys. Was told I got the job after the interview process was over.

Interview Questions

  • Combining my toy with someone elses was pretty challenging, in that you had to try to sell items together that were completely unrelated.   Answer Question

Other Interview Reviews for Toys "R" Us

  1.  

    Back of the House Team Member Interview

    Anonymous Employee in Raleigh, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Toys "R" Us (Raleigh, NC) in October 2014.

    Interview

    Previously, I read about Toys R Us interviews on Glassdoor, and yes it was a group interview. There were 5 interviewees and we had to start by introducing ourselves by giving work background, skill set, etc. Then, we had to do a team building project of building legos. Each group member gave some details about the toy that was made. Next, they wanted us to select a toy from an area and sell it to the group. Be careful to listen to the HR manager or store manager as they will provide some hints you should use in your presentation such as batteries and their rewards program. Finally, they made their selection who they wanted to keep for the one on one interview. They asked me a couple of questions during the one on one and offered me the job on site.

    Interview Questions

    • Discuss a project where you had to work on a team to complete.   Answer Question

    Negotiation

    There was no negotiation, you know the hiring rate upfront.

  2.  

    Back of the House Team Member Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Toys "R" Us in October 2014.

    Interview

    HR Rep asked to pick a toy, then we had to make a one to two minute commerce as well as a word play game with your name. Basically all about metrics witch the store thrives on,overall was process

    Interview Questions

    • Group interview we did activities ,commercials ,word play games   Answer Question
  3.  

    Back of the House Team Member Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Toys "R" Us (Los Angeles, CA) in April 2014.

    Interview

    There was a single group interview that took place, We were all asked to introduce ourselves and were asked questions that each of us answered in turn. We then proceeded to pick merchandise from the sales floor and were told to sell it to the others in the room. The interview was concluded shortly after this point with myself being told I had the job if I wanted directly afterward.

    Interview Questions

    • To show them how we would sell merchandise from the sales floor.   1 Answer
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  5.  

    Back of the House Team Member Interview

    Anonymous Employee in Albuquerque, NM
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Toys "R" Us (Albuquerque, NM) in October 2013.

    Interview

    Very Quick And Thorough. You Get Together With Other Candidates And Make A Object Out Of Lego's. Than You Do Your Own One Minute Commercial As A Sales Pitch. After That They Take You Into A Private Room And Ask You Why You Would Like Working For Them.

    Interview Questions

    • Getting In Front Of Other Strangers And Doing A Commercial.   Answer Question

    Negotiation

    No Negotiation.

  6.  

    Back of the House Team Member Interview

    Anonymous Employee in Bossier City, LA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Toys "R" Us (Bossier City, LA) in June 2013.

    Interview

    It was a group interview and you had to sell management a product. it could be any product in the store. Then you would leave the group and go to an one on one interview with just the store manager.

    Interview Questions

    • What can you bring to Toys R Us?   1 Answer
    • Q: What was one thing that they asked you?   1 Answer

    Negotiation

    You will have a chance to negotiate your pay.

  7.  

    Back of the House Team Member Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Toys "R" Us (Tampa, FL) in October 2012.

    Interview

    Group interview, they also took us for a small interview on a 1 on 1, they asked us questions like what is your favorite toy and had you sell it in front of your interviewing group. Not too hard at all and they didn't make you feel uncomfortable.

    Interview Questions

  8.  

    Back of the House Team Member Interview

    Anonymous Employee in Wichita Falls, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Toys "R" Us (Wichita Falls, TX) in October 2012.

    Interview

    It was a group interview, it went smoothly and all of the hiring team was pretty nice. Felt very welcome and like they wanted you to succeed to get the job.

    Interview Questions

    • Asked your name then to spell your name and give a word that describes you for each letter .   Answer Question
  9. Helpful (1)  

    Back of the House Team Member Interview

    Anonymous Interview Candidate in Riverside, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Toys "R" Us (Riverside, CA) in September 2012.

    Interview

    I applied online for the Back of House Team Member position and I was called for an interview the next day. They asked how I was doing and if I were able to make it to an interview the next day and I agreed. Once I was there, this store was pretty empty and I was told to go sit in the employee room, which was a very cramped area with two tables and baby toys lined up at the wall. The manager seemed pretty disconnected and didn't say much after the employee told the groups (there was two) what Toys R Us and Babies R Us was all about.

    Our first task was to introduce ourselves with our name, our favorite movie, and our favorite toy. And then we were to create some kind of profitable toy out of some kind of pieces that could go together and we were given five minutes to do so. In the allotted time, the manager said he would watch us put them together, but when we started, he walked out of the door and never came back. After that, we were to describe the toy with a name and describe what it does.

    After that, we each grabbed one of the toys from the table and were given a couple of minutes to study it before giving a sales pitch to one of our partners at our table. Once everyone was able to do this, we were told that they had interviewed hundreds of people the last couple of weeks and that we would get a call by the end of the day if we were accepted for a second interview.

    Interview Questions

  10.  

    Back of the House Team Member Interview

    Anonymous Employee in Colorado Springs, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Toys "R" Us (Colorado Springs, CO) in September 2012.

    Interview

    A group interview with six other applicants; introductions from store manager and human resources supervisor and then the applicants introductions, group exercise that evaluates how well you work in a group, and solo sales exercise that evaluates how quickly you can learn about a product and then use that information to assist a guest with that product. One on one interview/offer after.

    Interview Questions

    • What was the most difficult situation you've had with a customer or a boss and what kind of outcome took place?   Answer Question
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