Travelers Claims Interview Questions | Glassdoor

Travelers Claims Interview Questions

5 Interview Reviews

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Helpful (2)  

Claim Interview

Anonymous Interview Candidate in Hartford, CT
No Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 3+ months. I interviewed at Travelers (Hartford, CT) in May 2016.

Interview

As the others here wrote, the interview process is very very long. I received a call on the day I submitted my application online, for a screening call. I passed that and had a follow-up call with the hiring manager. Once I completed that stage, they brought me to meet with the team. After meeting with the team, I had a short phone interview with the hiring manager's supervisor a two later. After a a couple weeks, the Company scheduled me to fly to Hartford for a half day of interview including a lunch meeting. During my trip, I met with 8 employees of varying amount of responsibilities. From start to finish, approximately three months. This was for a mid-manager type role.

Now waiting for THE call. I wanted to write the review before I either receive an offer or get dinged because I don't want that to play a role in my review. From start to finish, my recruiter was superb. She responded to e-mails, encouraged questions, and was very pleasant. This was true of the entire process. The people I met were professional, cordial, and smart. I will say that, because I'm currently employed, it was very very difficult to take time off to pursue this opportunity. That involved 3 PTO days and time for the three calls. But I can't criticize a company for having a thorough vetting process.

Interview Questions

  • The earlier stages involved the behavioral "Tell me a time" type questions. I had 8 scenarios prepared to address categories of leadership, communication, customer service etc. Once I developed the behavioral responses, I went down Glassdoor's Interview question section and audible responded to a question posed with one of my scenarios and this made the in-person round comfortable. You'll find that the same types of questions addressing certain areas manifests itself in several forms. So the more of these questions I saw, the more comfortable I became.

    The final round of in person interview was more to address cultural fit, and although I prepped for behavioral, did not need to use them.  
    Answer Question

Other Interview Reviews for Travelers

  1. Helpful (1)  

    Claims Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Travelers.

    Interview

    They scheduled a phone interview, took about 25 min, with the basic interview questions and relatiable job expierence. still waiing to hear about a formal interview with the local office.

    Interview Questions

    • Mostly basic questions such as what are your strenghs, what skill best describes why you would be a good fit for this position   Answer Question
  2. Helpful (3)  

    Claims Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    The process took 2+ months. I interviewed at Travelers in August 2010.

    Interview

    Very disappointing process. First interview was a phone screening in early August, 2010. Received a call two weeks later for an in-person interview. Interviewed with two managers on Sept 1 and I feel it went extremely well. Was told at that time a decision would be made and I'd hear either way in 2-3 weeks. The very next day, they called me to schedule a 2nd interview. As you can imagine I was very hopeful at that point because of the quick call back! Had 2nd interview on Sept 7 and that also went very well. It was with a panel of 3 people at the same time. I was also told at that point it would be another 2-3 weeks before a decision was made. I followed up via phone call 5 weeks after the first interview and left a message for an HR person. To this day, I have received NO reply whatsoever. It has now been over 6 weeks and I have not received a response either way. They are continually posting the position as a new opening on various employment forums. I can only assume I need to move on and forget about Travelers. It's unfortunate that such a large company with a good reputation wouldn't have enough common courtesy to return a phone call or at least tell a strong candidate they weren't chosen so they could move on!

    Interview Questions

    • Give an example where you faced a challenge, what was it and how did you resolve it?   Answer Question
  3. Helpful (1)  

    Claims Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Travelers in July 2010.

    Interview

    I have my final interview tomorrow and so far so good. The first interview is a phone interview which last about a half hour. The second step is to take a 7 part test, which is kind of difficult. Now I am going for my final interview and will update after I'm done.

    Interview Questions

    • I haven't received the interview yet, i will be updating shortly.   Answer Question
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  5. Helpful (1)  

    Claims Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Travelers in September 2009.

    Interview

    Telephone Interview consisted of general background questions & a verbal quiz of sorts involving various insurance terms. Then had to go in to take a 3 hour assessment exam. Interview was scheduled to be with 1-2 people but ended up with a panel of about 6 people.

    Interview Questions

    • Have I ever had an employee absolutely refuse to perform an assigned task.   1 Answer
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