Travelers Interview Questions in Los Angeles, CA | Glassdoor

Travelers Interview Questions in Los Angeles, CA

Updated Sep 14, 2017
21 Interview Reviews

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21 Candidate Interview ReviewsBack to all Interviews

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  1. Helpful (2)  

    Property Adjuster Interview

    Anonymous Interview Candidate in Los Angeles, CA
    No Offer

    Application

    I applied online. The process took 2 weeks. I interviewed at Travelers (Los Angeles, CA).

    Interview

    1. Pre interview phone interview asking basic questions and behavioral questions. If you have claims experience then use it.
    2. Aptitude test at the corporate office. Reading comprehension, math, behavioral, spelling, excel spreadsheet, and writing a bad newsletter.
    3. Interview with unit manager pending.

    Interview Questions

    • Tell me about a time when you dealt with a difficult customer.   Answer Question

  2.  

    Inland Marine Account Manager Interview

    Anonymous Interview Candidate in Irvine, CA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Travelers (Irvine, CA) in April 2014.

    Interview

    I applied for the position at the Irvine, California office at the end of March of 2014. I was called for a phone interview by the Hiring Manager a few weeks later. I did an in person interview with the Colorado based Hiring Manager on 4/18/14. I waited close to a week and then I followed up with HR as the Manager did not call me back the following Tuesday as originally discussed during our interview.

    Interview Questions

  3. Helpful (1)  

    Underwriting Interview

    Anonymous Interview Candidate in Glendale, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 2+ months. I interviewed at Travelers (Glendale, CA) in February 2016.

    Interview

    Interviewed with five different people over the entire process. Interviews were largely conversational. The first interview was a phone interview, then was asked to go to their Diamond Bar location for an interview with two people. After this interview, I was asked to go to their Glendale location to interview with another two people. The University Relations recruiter who I had been in contact with throughout the process told me he would let me know on a specific week whether or not I had gotten the internship. I never heard back from anybody at Travelers and had to be told I had not gotten the internship by the student organization that had set me up to interview with them. Was told that interviewers could not connect what I was telling them with a passion behind it. Drove a lot to attend the interviews and Travelers did not feel the need to call or send me an email letting me know they had not chosen me.

    Interview Questions

    • Tell me about a time you had to work under a tight deadline   Answer Question

  4. Helpful (1)  

    Account Manager Interview

    Anonymous Interview Candidate in Los Angeles, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Travelers (Los Angeles, CA) in January 2010.

    Interview

    I spoke with a recruiter. Went over my skills. Got invited to an interview after a week. It's been a few days and I'm still waiting for a response. Interview was pleasant basic insurance questions.

    Interview Questions

    • How would you react to multiple people asking you to rush a project.   1 Answer

  5.  

    Account Manager Interview

    Anonymous Interview Candidate in Irvine, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Travelers (Irvine, CA) in May 2013.

    Interview

    I applied on the Travelers website and then within a couple days I was sent an email from an HR recruiter from back east. She initially said she would probably contact me within a week but a day or two later I received a phone call from the local hiring manager. I interviewed with the local hiring manager and another supervisor a few days later in their office. The local hiring manager said that the next step in the hiring process would be a telephone interview with a panel of other people in her office to ask me insurance questions to find out my skill level. A few days passed and I never heard from the hiring manager so I contacted the HR recruiter to get a status on the position. She called me a few days later and said that they were in the process of making an offer to another hire. I told her that the local hiring manager shouldn't be telling candidates that she would be calling them if she had no intention of doing so but I thanked her for giving me the status on the job and for not making me wait in outer space any longer. She then encouraged me to apply for other positions with the company. I thought the HR department was responsive but the local hiring manager was misleading. This process took over a month and I haven't received an official letter stating the position was filled- perhaps they don't send the professional closure letters like other companies do now. Local office seemed a bit chaotic- perhaps because they just moved to a new location and the manager supervises about 140 people plus a whole other office about 30 miles away!

    Interview Questions

    • What are your professional goals within the next 5 years?   Answer Question

  6.  

    Nurse Case Manager Interview

    Anonymous Interview Candidate in Diamond Bar, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Travelers (Diamond Bar, CA) in October 2013.

    Interview

    Applied online. Phone interview from corporate office was great. The relationship I had with the corporate recruiter was warm and inviting. She was very informative and a joy to work with. It took 3 weeks to be called in for an onsite interview. When I did speak with the HR Dept @ the DB office, HR was huffing and sounded bothered. Questions at onsite read directly from interview sheet. I was interviewed by 3 managers. I was new to the insurance arena, yet had equivalent work experience in an outside field. The interviewers kept asking direct nursing experience based questions. At one point I caught one of the interviewers rolling her eyes. It was by far the worst experience I have had interviewing anywhere in my career. 2 of the 3 interviewers were very nice, one was mildly unpleasant the entire time. It did not feel like warm or inviting environment. Having worked in management, hiring, training and coaching for years, I was surprised by the lack of warmth and the rigidity of the interview.

    Interview Questions

    • How have I handled dealing with an angry or upset Dr. in the past.   1 Answer

  7. Helpful (1)  

    Risk Control Consultant Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 6+ months. I interviewed at Travelers (Los Angeles, CA) in October 2011.

    Interview

    I had 4 interviews. The company kept telling me they had to wait a long time before the position got approved but all of a sudden I got an unbelievable low job offer from them. The interviews were informal and not technical at all. They asked for drug test, driving record, credit check, copy of previous employer pay stub to prove previous salary amount, hearing test, medical examination, diploma copy, school info to call them and verify my degree, called previous employer for references,etc. it was an extensive process, easy, just painful.

    Interview Questions

    • Where do I see myself 5 years from now. No technical questions at all   Answer Question

    Negotiation

    They will low ball you based on your salary history even though you have a degree and experience. I was only able to get 8% more than what they initially offered me.

  8.  

    Underwriter Trainee Interview

    Anonymous Interview Candidate in Glendale, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Travelers (Glendale, CA) in March 2017.

    Interview

    I was given a call a few days after i applied. This phone interview went very well. Most of the questions were about myself along with the HR member describing the job. After that I was called in for an interview. I had two separate interviews where they asked basic questions. Overall it was a great first interview, however I did not get the job.

    Interview Questions

    • While working in a group project, how have you managed to have plans run smoothly. How have you problem solved.   Answer Question

  9.  

    Property Field Claims Adjuster Interview

    Anonymous Employee in Diamond Bar, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Travelers (Diamond Bar, CA) in August 2017.

    Interview

    First step was to have a phone interview. The in-house recruiter "Jill" was very personable and professional. She made the phone interview experience very easy and comfortable. We actually talked for quite a bit of time about the job and my experience. I attribute come of my successful acquisition of the position to her process and professionalism. I've had some other phone interviews that were rather unpleasant and painful.

    after successfully completing the phone interview i was selected to move on to take the computer test. i was told that if i pass the test, i may be asked to stick around for an interview with some managers. so show up prepared to possibly interview. unfortunately/fortunately for me another candidate passed and was asked to stay for an interview and i was asked to return on another date. which was fine with me since i was very tired at the time. i was also informed that later this year they will be revising the the format, which may be a good thing.

    im an excellent test taker and this test is not even remotely as difficult as some employment testing ive experienced. the only downside is that its timed and you really need to move quickly. i live far from the testing site and had to wake up really early to get there on time. so i was rather tired during the test. the first test, reading comprehension (usually very easy for me) was tough for me to concentrate on and i was unable to finish the test on time. i think i made it 75% of the way through. i thought i was not going to pass for sure. which didnt help for the many tests after that one. there's one section where you have to compose a letter in response to an upset customer. another section where they give you a map with a lot of houses on it and you have follow multiple directions to get from one house to another. some of the tests have some confusing questions that you need to focus on to get correct. but you also have to manage your time so you can finish. and if you finish early, always go back and review. i found some that i initially marked wrong and then was able to change the answer. but this all could be changing soon and may not be valid for much longer.

    after finding out (whew!) i passed the test i was schedule to come back for an in-person interview with a manager. on that day, i met with a unit manager. he was very personable and friendly and made the interview so smooth and easy. it felt like i was just chatting with a buddy. we talked about my prior work and personal experiences that would be applicable to the position as well as telling me about what the job would be like and what would be involved. we talked for about 30-45 minutes. he then had me chat on the phone (privately) with an adjuster already doing the job so i could ask him any questions about the job that i had. this person i spoke with was very friendly and helpful to answering my questions. we chatted for about 20 minutes or so. after the phone call i then had an interview with the VP of claims and the manager of HR. both were very pleasant and asked similar questions that the first manager asked. it was a great experience overall. my biggest concern was if they did the popular/common interview process where they give you a bunch of scenarios and ask you how you would handle them or ask you to give an experience from your past where you had to xxxxx etc... that type of interviewing really puts you on the spot and to me it doesnt really seem like it accomplishes much. to me, the right way to do it is to ask the person why they would be a good fit for this position. and that's what i experienced here.

    immediately after the interview, on the way home, they were already calling me to offer me the position. i was surprised to hear from them so soon and was excited to accept the offer. from there, i had to do a drug screening and background check. the background check includes: credit check, driving record, criminal history, education, and employment verification. depending on your personal experience this may be very easy for you but for mine it was a bit nerve racking and involved. it ended up taking several weeks for them to complete the check and at the end i had one thing that was stalling things a little. the HR rep doing my background investigation called me on the phone to ask me questions about it. he took notes and forwarded them to a committee that would decide if they would approve me or not. that was a nerve racking wait but i felt fairly confident i would do ok. he called me a few days later to let me know that they gave me the green light and welcomed me aboard. so that is where i am currently at. i start next week and am very much looking forward to it.

    Interview Questions

    • Why do you want to work at Traveler's?   1 Answer

  10.  

    Claims Adjuster Interview

    Anonymous Interview Candidate in West Los Angeles, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Travelers (West Los Angeles, CA) in September 2010.

    Interview

    I applied on-line and was contacted within 3 days by hr for Interview. I felt it went well..They are suppose to get back to me about testing..

    Interview Questions

    • Why did you get you Texas license and not move there?   1 Answer
    • What are the biggest challages in yr present field of appraisal   1 Answer

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