U-Haul Customer Service Representative Interview Questions | Glassdoor

U-Haul Customer Service Representative Interview Questions

Updated Nov 22, 2017
83 Interview Reviews

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Helpful (2)  

Customer Service Representative Interview

Anonymous Employee
Accepted Offer
Neutral Experience
Easy Interview

Interview

interview is brief and easy going, nothing out of the ordinary. as long as you can talk to people you should be fine. be prepared and also come dressed in a appropraite manner

Interview Questions

  • why do you want to work for uhaul   1 Answer

Other Interview Reviews for U-Haul

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at U-Haul in May 2017.

    Interview

    The interview process was fast and enjoyable. It will help to review other members input on the interview questions. Make sure you know their products and have computer knowledge. It's nice that the training is paid.

    Interview Questions


  2.  

    Customer Service Representative Interview

    Anonymous Employee in Yonkers, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at U-Haul (Yonkers, NY).

    Interview

    I was referred to the U-Haul Moving and Storage of Westchester by my brother, who was an employee at the time. The manager, told me to apply online, and submit my resume. After about a week, she contacted me and asked me to come in for an interview. I sat with her in her office, and she asked me standard and general questions that most employers ask. She asked me about my schedule and what I qualities I believed would benefit the company. I aced the interview, and two days later, She called me back and offered me the job.

    Interview Questions

    • What qualities do you believe you have that can benefit the company? Are you willing to submit a drug test? What customer service experience have you had, if any? Give me an example of a time that you were faced with a difficult situation, and how did you resolve the issue?   Answer Question
  3.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at U-Haul.

    Interview

    Application process requires a competency test, which was quite simple. Afterwards I contacted the general manager and she pulled my application from the database and scheduled an interview for the following day. The interview was not stressful at all as very basic questions were asked. Hired on the spot

    Interview Questions

    Negotiation

    No negotiation


  4.  

    Customer Service Representative Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at U-Haul (Tampa, FL) in January 2017.

    Interview

    Applied online. Spoke with manager on phone. Met with manager next day. Was sent to Uhaul location 20 minutes away to get set up as employee. Very simple process if you're willing to work, and are flexible with your schedule.

    Interview Questions


  5. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Pittsburgh, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at U-Haul (Pittsburgh, PA) in October 2016.

    Interview

    Easy, put my application in and got a phone call the next day! I went in the store to help a friend rent a truck. My friend askesa question and the general manger tried to explain it but my friend was still confused, so I explained it so he could understand and you could see the light bulb turn on so to speak. The manger then asked do you want a job? I laughed thinking he was kidding he said I'm being serious! I was actully job aerching the last few months with no avail, so I was extremely ahopy and excited. He sent me an email with the URL website for the app and gave me his personal cell number to shoot him a text once completed. So I did just that I filled it out sent him a text got an interview the next day! Thebmager was so nice and accommodating!

    Interview Questions


  6.  

    Customer Service Representative Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at U-Haul (Dallas, TX) in October 2016.

    Interview

    There was literally no process, just sign up for the job. You will get a call and maybe a question or two and then go straight into training. There is no way that you could mess up the interview process, so don't sweat it.

    Interview Questions

    • Why do you want to work for Uhaul?   1 Answer

  7.  

    Customer Service Representative Interview

    Anonymous Employee in Paterson, NJ
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at U-Haul (Paterson, NJ) in September 2016.

    Interview

    friend called me to apply online and schedule the interview the next day. i apply online, did the generic online application questions. the next day did the direct deposit, employment papers, and told to read a book detailing what is my job. the day after that i cleaned trucks and vans inside and out.

    Interview Questions

  8. Helpful (7)  

    Customer Service Representative Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at U-Haul (Atlanta, GA).

    Interview

    Was a group interview to begin with toured the facility, learned of responsibility, which could be some what difficult at time and easy at other. If we were still interested next began the individual interview, where we sat down with the general manager who then asked a few qquestion .

    Interview Questions

    • How would you react to a customer thatis demanding to speak with managementwhen there iis no management available and they lose their temper.   1 Answer

  9.  

    Customer Service Representative Interview

    Anonymous Employee in Columbia, SC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at U-Haul (Columbia, SC).

    Interview

    Went to the location and met with the General Manager. I was asked a few questions regarding the position I applied for as well as how I would handle different situations

    Interview Questions

    • I was asked if I could handle working outside during different weather conditions   Answer Question

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