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U.S. Bank Customer Service Advisor Interview Questions

Updated Feb 11, 2020

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Getting an Interview
Applied online100%

U.S. Bank

Anonymous Interview Candidate in Sacramento, CA

No Offer
Positive Experience
Average Interview

I applied online. The process took 2 weeks. I interviewed at U.S. Bank (Sacramento, CA) in Jan 2020


-3 days after submitting my website application a US Bank HR representative called and performed a brief phone interview. -The next stage was group interview at a regional branch office. Interviews were conducted with 4 potential candidates by 4 US Bank regional managers. -Following the group interview I was asked to interview 1-on-1 with a specific branch manager for their Customer Service Advisor position.

Interview Questions
  • Various questions surrounding past experience listed on resume. Other questions asked candidates to describe times when they had to meet difficult deadlines, or work with customer demands.
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U.S. Bank

Anonymous Employee in Fargo, ND

Accepted Offer
Positive Experience
Easy Interview

I applied online. The process took 3 days. I interviewed at U.S. Bank (Fargo, ND) in Mar 2012


Applied online, got a call a week later and the phone call was an impromptu phone interview. This threw me off guard, but I was offered an interview. It was easy, and was mostly behavioral questions. I got the job.

Interview Questions
  • Describe a time when you had to sell something.
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