U.S. Bank Floater Teller Interview Questions | Glassdoor

U.S. Bank Floater Teller Interview Questions

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Floater Teller Interview

Anonymous Employee in Portland, OR
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2+ weeks. I interviewed at U.S. Bank (Portland, OR) in July 2012.

Interview

I got a call from a customer service manager to come in for an interview. came in and was interviewed by two women. it was semi-formal, and i felt very sure of myself. they asked straight forward questions, tell me about a time you had a mad employee, tell me about a time you had to deal with a stressful environment, tell me about a time when you showed exemplary customer service, tell me about a time you had to show team work, etc...then got a call for 2nd interview. went in and had another interview with two different women. a little more indepth questions, but mostly the same, customer service questions and see if you fit in their culture. got a call back about a week later and was offered a full time position.

Interview Questions

  • Tell me how you would interact with a customer if you were working at the teller window, and what you would like to see as the customer service aspect   1 Answer

Negotiation

There was no negotiating because i had researched what other tellers in the area got, and put that down on my application, so when they offered me twelve an hour, i took it

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