U.S. Bank Teller I Interview Questions | Glassdoor

U.S. Bank Teller I Interview Questions

Updated Jan 7, 2017
31 Interview Reviews

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Helpful (4)  

Teller I Interview

Anonymous Interview Candidate in Mercer Island, WA
Declined Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 4 days. I interviewed at U.S. Bank (Mercer Island, WA) in August 2016.

Interview

Phone interview first, and 2 days later have two with Branch Manager and Assistant Manager (1h and 15 minutes) and then District Manager interview (1 hour). The process took a week only!
U.S. Bank staff is professional and gracious! I called 3 hours after the interview to offer a job!
I declined their offer because another bank is closed to my house. But I would choose them if there is one closer.
It was my first interview ever wit a bank, so I think it's pretty challenging if you don't come prepared. But just be yourself and they will love you!
Their employees love the bank and they seem to have good benefits too!

Interview Questions

  • My past experience A LOT
    Challenging project, difficult customer - how to deal with them SPECIFICLY
    Teamwork means to you, diversity environment  
    Answer Question

Other Interview Reviews for U.S. Bank

  1. Helpful (1)  

    Teller I Interview

    Anonymous Interview Candidate in Saint Louis, MO
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at U.S. Bank (Saint Louis, MO) in May 2016.

    Interview

    Applied and got a call the next day for my first interview. First interview was with the assistant manager. Got a call back a week later for a second interview. Second interview was with the assistant manager and the manager. Waited another week to be told they were going with someone with more experience.

    Interview Questions


  2.  

    Teller I Interview

    Anonymous Employee in Portland, OR
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at U.S. Bank (Portland, OR) in June 2014.

    Interview

    applied online.. A month latter got an interview at the branch. Had 3 interviews within one week. two with the branch manager and the last one with the assistant district manager. and was offered a job.

    Interview Questions

    • what type of job experience i had. reason for working at a bank. experience on sales. count cash.   Answer Question

  3.  

    Teller I Interview

    Anonymous Interview Candidate in Tigard, OR
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at U.S. Bank (Tigard, OR) in April 2014.

    Interview

    Interview process was typical. Filled out an extensive application and cash handling/math test before being contacted. Went through a phone interview and 2 in person with positive response. Never even contacted me or returned my follow up communication to let me know if I got the job after technically 3 interviews. Thought that was a bit surprising, until it happened a second time at another location. Not a good sign of the management.

    Interview Questions

    • Pretty standard. Several questions regarding your honesty or theoretical situations that evaluate your honesty (I'm sure related to cash handling).   1 Answer

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  5.  

    Teller I Interview

    Anonymous Employee in San Diego, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at U.S. Bank (San Diego, CA) in November 2013.

    Interview

    The Interview Process took approximately a month from the time I applied, got the interview, background check, etc. I can't remember where I found the job posting, but I applied for it through a job search engine. I got a call from the branch to schedule an interview that same week. I went in for the interview, and it took about 30 minutes all the way through. The manager made it clear that customer service is key to a role as a teller. I made sure to use their names at least three times in the interview. Once when I met and shook their hand, casually during my interview (when I could), and when I thanked them for the opportunity as I was leaving. It was overall a positive experience.

    Interview Questions

    • What are three adjectives your friends and family would use to describe you?   Answer Question

  6. Helpful (3)  

    Teller I Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at U.S. Bank in August 2013.

    Interview

    Submitted application online and was went secondary online assessment... Was called probably a week later by a branch manager and set up an interview... they set up a second interview with the assistant manager and the teller coordinator. Was called again about two weeks later with an offer. Then I had to get fingerprinted and as soon as the prints were received I started training.

    Interview Questions

    • They asked alot about customer service in my past jobs. A question that really surprised me was "name a time when you failed at providing great customer service"   1 Answer

    Negotiation

    I was used to being paid minimum wage, so when she offered me $10 an hour, I was ecstatic.. I was initially hired at part time so I was happy.. No negotiation was attempted but $10 an hour at 35 hours a week isnt very good! You could probably negotiate with them if you tried. I didnt.


  7.  

    Teller I Interview

    Anonymous Interview Candidate in Minneapolis, MN
    No Offer
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at U.S. Bank (Minneapolis, MN) in June 2014.

    Interview

    At the interview that asked me regarding about my work experiences and my backgrounds. Which was plain and simple. At the end of the day this has lead up to a completely disappointment.

    Interview Questions

    • Questions that puts me on a spot, What has motivated you to excel you past or current role, and Why should we hire you.   1 Answer

  8.  

    Teller I Interview

    Anonymous Employee in Davis, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at U.S. Bank (Davis, CA) in May 2010.

    Interview

    Arrive early and in professional attire (tie, slacks). Interview was relaxed, and involved discussing prior experience, strengths and weaknesses. They were looking for competence and an ability to be friendly and outgoing.

    Interview Questions

    • What is your biggest weakness. (cliche interview question)   1 Answer

    Negotiation

    Offer was made with entry level hourly wage. Went over availability to work (hours and days)


  9.  

    Teller I Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at U.S. Bank.

    Interview

    Focus on customer service, give examples of sales/up sales. Be up beat and smile. Don't forget to Google U.S. bank and find out information about them.


  10.  

    Teller I Interview

    Anonymous Employee in Boise, ID
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at U.S. Bank (Boise, ID) in June 2011.

    Interview

    I applied online. Within a day they had called me for a interview, called my references, and called all of my past employers for a review.The interview was straight forward with no surprise questions. Lasted about 30-40 minutes.

    Interview Questions

    • Name a time you have been discriminated against.   2 Answers

    Negotiation

    When can you start? Here is how much we are going to pay you. There was no room for negotiation on the pay scale.


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