U.S. Bank Teller Interview Questions | Glassdoor

U.S. Bank Teller Interview Questions

Interviews at U.S. Bank

109 Interview Reviews

Experience

Experience
74%
17%
9%

Getting an Interview

Getting an Interview
86%
7%
5%
2

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy

Helpful (5)  

Teller Interview

Anonymous Employee
Accepted Offer
Neutral Experience
Average Interview

Application

The process took 3 weeks. I interviewed at U.S. Bank in May 2007.

Interview

I met a recruiter on my college campus, forwarded her my resume, and was called by a local branch to interview. Within a few days, I interviewed at the branch. The first interview was with the Assistant Branch Manager, who liked me well enough to skip straight to a second interview with the Branch Manager. At closing, they said they would be in contact with me by a set date, which was two weeks away. They indeed called at the set date, offered me a position, and I started training one week later.

Interview Questions

  • Tell me about the most difficult supervisor you have ever worked with, and how did you handle the situation?   Answer Question

Other Interview Reviews for U.S. Bank

  1. Helpful (1)  

    Teller Interview

    Anonymous Interview Candidate in Minneapolis, MN
    No Offer
    Neutral Experience
    Average Interview

    Application

    The process took 2 days. I interviewed at U.S. Bank (Minneapolis, MN) in July 2008.

    Interview

    Initial interview was over the phone. It was easy just simple questions like why I was interested in the position and what made me want to work for the company.
    Second interview was in person. Asked me a series of questions--went through my resume and asked about specific job experience, asked about any prior sales experience, and asked general questions about cash handling and banking.

    Interview Questions

    • Describe a bad customer service experience and how you handled it   1 Answer

  2.  

    Teller Interview

    Anonymous Interview Candidate in Turlock, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at U.S. Bank (Turlock, CA) in November 2011.

    Interview

    Wasn't pleased with the way the interview process was handled. I made it through the phone interview where i was asked basics question about my employment history, sales experience, and customer service. It was very straightforward. it even seemed as if the questions were being read off a computer screen and answers were being put in the resembled your answer. The one on one interview was suppose to consist of the Manager and Assistant Manager. When I arrived, I was told that the Manager had left work early. I ended up interviewing with two assistant managers who seemed to be surprised by my arrival. They were unprepared to interview me. Unfortunately they interviewed three people for the job and the first two were hired.

    Interview Questions

    • How would you deal with a customer that is angry because they've been waiting in line for 15 minutes?   Answer Question
  3.  

    Teller Interview

    Anonymous Employee in Bismarck, ND
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at U.S. Bank (Bismarck, ND) in September 2011.

    Interview

    I applied online and received a call shortly after for an interview. I was told this interview would be with the branch manager, Sales and Service manager, and Lead Teller. I arrived there and it was only with the branch and S&S manager, the interview lasted about 20 minutes and they asked questions like why should they hire me, to name a specific time I had to sell something to someone, and how I approached it. It wasn't intimidating, and it was just like talking about prior jobs with them. They interviewed me Friday morning and said they would call by the following friday, and Monday I received a call with a job offer. The longest process was after being hired having to wait on the background check.

    Interview Questions

    • Tell me about a time when you had to deal with an upset customer?   Answer Question
    • Tell me about a difficult time when you had to sell something to someone   Answer Question

  4.  

    Teller Interview

    Anonymous Interview Candidate in Colorado Springs, CO
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at U.S. Bank (Colorado Springs, CO) in January 2011.

    Interview

    Fast interview with generic questions read from a brochure, met with two managers at the same time. Managers gave the impressiont ehy made a decision before the interview was even started and they had little to ask about my job performance more a behavioral interview.

    Interview Questions


  5. Helpful (1)  

    Teller Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at U.S. Bank (Los Angeles, CA) in August 2009.

    Interview

    After applying, you are to do a phone interview with a hiring manager from HR. If all goes well, she will recommend you to the branch you applied for where you will than go through an interview with the branch manager. If all goes well, they will take your fingerprints and you may begin working

    Interview Questions

    • Most difficult situation I ever faced   1 Answer

    Negotiation

    I didn't negotiate


  6.  

    Teller Interview

    Anonymous Employee in Bend, OR
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at U.S. Bank (Bend, OR) in August 2009.

    Interview

    I applied online at USbank.com/careers. A recruited for the area contacted me for a phone interview. I passed that, and the customer service manager called me to set up a face to face interview with the Branch Manager and himself. That interview lasted about an hour. I got the offer about 2 days later when they came in my then-current workplace. The job offer wasn't as professional as I expected but the interviews themselves were less stressful than I expected. I was able to relax, laugh, and smile. They really liked me and I got the job pretty easily.

    Interview Questions

    • I can't remember any difficult questions, they were all the regular questions you would see if you Googled behavioral and situation interview questions.   Answer Question

    Negotiation

    I did not negotiate because the initial offer exceeded my expectations anyway!


  7.  

    Teller Interview

    Anonymous Employee in Reno, NV
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at U.S. Bank (Reno, NV).

    Interview

    Apply online, interview at branch with branch and service managers.

    Interview Questions

    • fairly straight forward interview, questions about work experience and successes, as well as resume   Answer Question

    Negotiation

    Not much negotiation

  8.  

    Teller Interview

    Anonymous Employee
    Accepted Offer

    Interview

    Just one interview pretty standard questions. received a call and about 2 weeks later started working

    Interview Questions


  9. Helpful (1)  

    Teller Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at U.S. Bank (Seattle, WA) in June 2012.

    Interview

    First received initial phone call and phone interview on the spot. After that, the HR Rep scheduled me for an interview with the District Manager and herself. After successfully completing that interview, I interviewed with the branch manager at the location I was set to work for. I was called back the next day with a job offer. US Bank is big on customer service. If you can identify with that and effectively communicate it, you should be pretty successful.

    Interview Questions


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