U.S. Bank Universal Banker II Interview Questions | Glassdoor

U.S. Bank Universal Banker II Interview Questions

5 Interview Reviews

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Universal Banker II Interview

Anonymous Employee in Salt Lake City, UT
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 1+ week. I interviewed at U.S. Bank (Salt Lake City, UT) in December 2014.

Interview

I had two interviews with management. Both were very casual, which fits the location I was applying for. Both interviews felt more like a conversation than an interview, with neither manager pressuring you into feeling uncomfortable.

Interview Questions

  • What do you think of when you hear "excellent client satisfaction"?   1 Answer

Other Interview Reviews for U.S. Bank

  1.  

    Universal Banker II Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied online. The process took 4+ weeks. I interviewed at U.S. Bank.

    Interview

    Apply, Get a Call, Meet, Come for second interview with District Manager, and that's where they Hire you. usually you start a few weeks after this meeting because they have to run background checks and you need to visit HR.

    Interview Questions

    Negotiation

    I did not negotiate anything.


  2.  

    Universal Banker II Interview

    Anonymous Interview Candidate in San Francisco, CA
    Declined Offer
    Negative Experience

    Application

    I interviewed at U.S. Bank (San Francisco, CA) in June 2014.

    Interview

    Typical questions , like: tell me about a difficult situation with a customer that you had to over come. There were 3 managers attending the interview. The did the interviews back to back . The setting was calm. they offered water. The branch was very slow, only one person came in while i was there. Yet the continued to talk about how much sales goals there were. When i asked them about the amount of traffic in the branch on a regular basis and how that equaled out with the sales goals. they didn't have much to say.

    Interview Questions

    Reasons for Declining

    Hours and pay were too low


  3.  

    Universal Banker II Interview

    Anonymous Interview Candidate in Hollywood, CA
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at U.S. Bank (Hollywood, CA).

    Interview

    applied online process took 2+ weeks, had an interview with BM then got called for second interview with DM

    Interview Questions

    • tell me a time when you received great customer service - Role Play   Answer Question

    Reasons for Declining

    accepted offer from Chase


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  5.  

    Universal Banker II Interview

    Anonymous Employee in Murfreesboro, TN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at U.S. Bank (Murfreesboro, TN) in May 2013.

    Interview

    I applied online on a Saturday. I followed up by meeting with the branch manager in person that same day. He was impressed with my promptness, and we scheduled a formal interview for the following week. During the interview, my resume was reviewed and I was given realistic expectations for the job. About one week later I received an offer. I was please to be offered a Univerasal Banker II position. They made sure that my pay would be higher than I was currently receiving at a competitor bank.

    Interview Questions


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