UNICOM Government Help Desk Technician Interview Questions | Glassdoor

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Help Desk Technician Interview

Anonymous Employee in Herndon, VA
Accepted Offer
Positive Experience
Average Interview


The process took 1 day. I interviewed at UNICOM Government (Herndon, VA) in December 2009.


Applied for position while interning for another dept. Was interviewd by a panel composed of staff from the IT department. Very informal and laid back interview. Interview questions consisted mostly of scenarios. Interview only lasted about 1 hour.

Interview Questions

  • Explain your understanding of ITIL and how indiviual parts can be applied to day to day problems.   Answer Question


HR was not very willing to negotiate salary. However I was able to negotiate for a re-evaluation of salary upon my 6 month review.

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