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Interviews at Uber
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I applied through an employee referral. The process took 3 weeks. I interviewed at Uber in Aug 2018
Interview process was typical. Asking leadership, teamwork, and case questions to see how well you problem solve on the spot. The interview process was 3-4 steps, the last being a round robbin with many of the similar roles.
- Q: If you had to deal with X situation (applicable to business line), how would you work towards a solution?
Anonymous Interview Candidate
I applied online. The process took 2 weeks. I interviewed at Uber
Interview process is divided in 5 stages. After you applied for the position if you fulfill the minimum requirement they will send you an online reasoning test. The second stage consist of an standard get to know you interview with someone of the HR department. Third stage is an interview with the head of the department of the position you are applying for. Fourth stage is an assignment you will have 48 hr to complete it. Fifth stage is a workshop in Uber's office with personnel from different department and interview
- How will you implement an Uber service in a new country?
Anonymous Interview Candidate in New York, NY
I applied online. The process took 6 weeks. I interviewed at Uber (New York, NY) in Jun 2018
I applied to Uber on their careers website. It took about a month for a recruiter to reach out to start the process. The process consisted of a phone screen with a recruiter, a skills test, a video conference with someone from the hiring team, and an in person round. I did not make it past the video conference stage. The phone screen was pretty standard. The skills test was timed (2 hours) assessing excel skills using mock data related to the Uber business and critical/strategic thinking skills based on data and general knowledge of Uber's business. The video conference contained questions regarding past data experience and Uber business-specific questions. I found it odd that candidates needed to know so much about Uber's business practices going into interviews, especially in areas that are not public knowledge. The process was pretty quick after the initial contact from the recruiter (2 weeks).
Anonymous Employee in Toronto, ON
I applied online. I interviewed at Uber (Toronto, ON)
The interview consisted of a standard phone screen conducted by HR, followed by an online analytics test involving a couple spreadsheets. You need to manipulate data, conduct basic analysis, and do some thinking about implications. Combination of multiple choice and short answer for a demonstration of your written skills. Overall, not too difficult if you can work quickly and manage time. Next was a video interview that was part behavioral and part case based. Following that, I was given a set of data for a take-home case to solve a real problem. Then I was invited to present to the team, as well as video or in person interviews with senior members of the team. One tip: be yourself and tailor your responses to the needs of the role. They are quick reads and too sharp to allow you to pretend to be someone you're not, and too focused on what they want to bother with fluff that isn't relevant to the role.
- Why do you want to work here (obvious but so crucial to know)
Anonymous Interview Candidate
I applied online. The process took 1 week. I interviewed at Uber
Was contacted by a recruiter and invited to apply online. I applied and then a few days later I was sent the Uber Analytics Test. I took the test and then did not proceed in the process.
Uber vs. DoorDash - worth it to leave for slightly more money and similar leveling? DoorDash role is product GTM strategy which sounds similar to Uber’s product operations team. I think I could pretty easily transfer internally to product Ops.
Anonymous Interview Candidate in New York, NY
I applied online. The process took 6 weeks. I interviewed at Uber (New York, NY) in Apr 2018
Disorganized for a company of this size. Had to reschedule on two different occasions/steps. I wouldn't really waste my time here. I cannot speak for all offices, but the people I spoke with on site were somewhat arrogant. If you decide to pursue an opportunity here be prepared to but a ridiculous amount of time in--fine if you do not have a job. Excel test is not hard, but in the on site visit they will expect you to know internal jargon/metrics like the back of your hand...
- What's something you would want to do/work on. I have seen similar people say this, but they will fish for ideas.
Anonymous Interview Candidate in Toronto, ON
I applied online. The process took 6 weeks. I interviewed at Uber (Toronto, ON)
Super long, and unnecessary but learned a hell of lot of about Uber. I could tell you its entire timeline 1) Phone screen - super easy, HR is REALLY nice. 2) Analytics test - you can download a sample online and it's pretty much the exact same if you're not good with Excel, if you're not familiar with excel, study a LOT. 3) Zoom/Skype interview (30mins-1hour) - this is like depending on your luck. you get someone who cares or you don't. This one was annoying. First they're like how many tips per hour, then I gave an answer. They're like no sorry per hour per driver. They just kept clarifying or adding more things to the question. It seemed that hiring managers were unprepared and/or on the spot wanted to make the question harder or realized they asked something different then what they originally wanted to ask? Talked alot about themselves and their accomplishments - a solid 5 minutes out of the 30. 4) case study - easy peasy if you've ever had a case study course, follow what you learned - usually about the business, how to expand into a new city 5) presenting case study (if youre selected) - know your stuff, have your assumptions MEMORIZED, and appendix if possible with how to mitigate risks, financial projections etc. Seemed more like an accounts management role. Hiring managers talked about how most of the time they spent recruiting drivers? Not really sure what "operations and logistics" about it. There's also SOOOO many ops and logistics managers... no one was able to tell me why, and whats the difference between all of them? It's also unclear who you're reporting into or what kind of work you would actually be doing. the answer was "you wear many hats" ???? I declined because the role isn't really operations and logistics focused. After inquiring a LOT and asking a ton of questions and realizing majority of the people in this role are uni grads, decided it's not worth it! I also was hoping people would show more humility due to the recent bad press, but that was also not the case!
- How many trips per hour? (Unclear...make sure you ask what they're looking for... an actual number from your research, or to walk them through the steps from driver perspective or eater/rider perspective, or to demonstrate you understand completed trips versus cancelled versus requestes, etc)
- Why Uber?
- Why do you want to leave your company?
- How would you recruit uber drivers?
Anonymous Employee in Santiago
I applied online. The process took 8 weeks. I interviewed at Uber (Santiago) in Jan 2018
Long and complete interview process, where they mix fit interviews, excel tests and practical cases. It seems like management consulting interview process, but with an special focus on practical cases and cultural fit.
- If I asked you to start operating a new city in the next 2 weeks, wich steps do you follow in order to be succesful?
I applied online. The process took 6 weeks. I interviewed at Uber
Overall, the interview process took about 5 weeks, with an additional week for me to accept the offer. It's worth noting that after my in-person interview on a Monday, I did not hear anything until the next Friday at the end of the day. The interview process was moderately difficult and I felt that it was hard to know how an interview went. Wednesday- Made an account on Uber's career website. On the same day I was emailed by a recruiter about setting up a phone interview despite not yet submitting a resume or applying for a position. Tuesday- Phone interview. This was only half an hour long. I was informed that one of the positions I was looking at had been filled, and I would be applying for the other position. The interview was casual, but fast-paced with questions that had me thinking about and discussing hypothetical situations that Uber might encounter. There was a fair amount of brainstorming and idea generation required to get through this call. It's good to be able to talk about why you want to work at Uber, not just for yourself, but also because you believe in their mission. After this interview, my recruiter told me that they would be sending the analytics test which I had one week to complete. Tuesday- Took the 2 hour analytics test late at night. Most of the test involves answering pretty straightforward Excel questions, but it's good to be able to get through these quickly using shortcuts, pivot tables, and formulas. Some problems can be solved more "manually," but this will waste time. I thought that the qualitative questions (both multiple choice and short essays) were pretty tough, and I did not have time to check my answers. Wednesday- In the afternoon, I received a call from the person I had my initial phone interview with, telling me that I passed the analytics test. At this point I was passed off to a different recruiter. In the evening, I got an email inviting me to a video interview with my hiring manager to take place on Friday. Friday- The video interview was 45 minutes long and was my first time meeting my hiring manager. It was similar to the initial phone interview, but more specific to the city I was applying in and my role. I was nervous and did not feel like this interview went well since I had some trouble connecting with the interviewer. At the same time, I thought that I answered the analytical questions well and felt as though I was a good fit for the position and just hoped that came across. Monday- Got an email saying that they wanted to bring me into the office for an interview with the team. In addition, my recruiter set up a 15-minute phone call with me that evening to talk about whether I had other offers, time constraints, benefits, salary, etc. I wanted to schedule my in-person interview for the upcoming Friday, but on Wednesday was informed that Friday didn't work for the team. Scheduled for Monday instead. Monday- The final, in-person interview consisted of a couple of sessions with various people I would be working with, with my hiring manager there the whole time observing and asking questions, an Excel assignment and a SQL assignment, which I had about 40 min to complete together, an interview with someone from a different Uber product team, a video interview with someone from a different office, and an interview with the GM at the office I was applying at. Overall, this process took 5 hours, and by the end I really wasn't sure if it went well or not. For this interview, it's helpful to think through scenarios and Uber as a whole from the driver-partner perspective, as this is a lot of the current focus. In addition, it's good to think of what you think the "pain points" at Uber currently are and what you think would be some good solutions to fix them. One other tip: the office is casual. I wore a business casual outfit, but still felt out of place. I would recommend wearing nice jeans. Wednesday- My recruiter emailed me to tell me that the team enjoyed meeting me, they were currently interviewing other candidates, and I should know early next week. Around this time, I sent thank you emails to the main people who interviewed me, but didn’t hear anything back. Next Wednesday- I emailed my recruiter asking if there were any updates since I hadn't heard anything in a week. Thursday- My recruiter responded saying that she should know by the end of the week. Friday- In the afternoon, my recruiter emailed me asking if I had time to chat at 5 PM. I really did not think that I had gotten an offer, but received the news that I had. My hiring manager and a new recruiter were on the phone, and they went over the base salary offer, the equity offer, benefits, etc. Tuesday- Had a catch up with my recruiters, and there was some back and forth negotiation. I was able to negotiate for a slightly higher salary and did a cash-equity trade for slightly more base salary. Friday- Accepted offer. Set my start-date for one month later.
- What do you think is the largest issue facing Uber today? What would you propose as a solution?
Anonymous Employee in Los Angeles, CA
I applied through a recruiter. I interviewed at Uber (Los Angeles, CA) in Jun 2017
Was reached out to from a recruiter - team seemed eager to get someone of my skillset in the door. Phone screen with HR lead to online analytics test lead to video interview led to in person super-day. General format is mix of behavioral, experiential and case-like questions. (eg: "How do you take feedback, Tell us about a time you had feedback and How would you approach giving someone feedback) General demeanor of interviewers is very cold and slightly arrogant - I think it was a play to intimidate and raise their stature. Personally, this did not phase me though it now raises questions in my mind as to how interested they are in me personally. For preparation I would recommend having the basic questions (ie what's a weakness, why Uber etc.) and also be prepared to answer "mini-case" discussion questions. Offers are largely determined based on current total comp. Uber's compensation team offers lower base with generous equity and bonus packages to balance out.
- How would you incent drivers to drive during a specific time-period?
- What do you think is the biggest area for improvement?
- How would you approach opening a new market?
- Please explain how you would investigate a decline in trips per month.