United Airlines Interview Questions in Norfolk, VA | Glassdoor

United Airlines Interview Questions in Norfolk, VA

2 Interview Reviews

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  1.  

    Flight Attendant Interview

    Anonymous Employee in Norfolk, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at United Airlines (Norfolk, VA).

    Interview

    Completed my online interview August 30th, September 13th I got an email saying I was invited to a group interview. They give you a set of dates to choose from monday through friday and they will send you to the closest location. Now I have to pick my date and go! I looked on here for the interview questions and whatever questions are repeated the most are the exact questions. Very easy and simple. I was very nervous taking the interview and thought I did horrible so I am assuming they understand talking and recording yourself is very out of sort. If you have previous customer service experience, these questions will be a no brainer! Good luck to everyone :)

    Interview Questions

    • 1. Any other qualifications that you would like United to know about you?
      2. Tell us about a situation that you wished you handled differently?
      3. How would you represent United as a brand?  
      2 Answers

    Negotiation

    N/A


  2. Helpful (4)  

    Customer Service Representative Interview

    Anonymous Employee in Norfolk, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at United Airlines (Norfolk, VA) in May 2014.

    Interview

    Filled out on line application. Called for interview 2 weeks later. Got hired 1 week later and set up for drug test. After passing drug test got set for training 2 weeks later

    Interview Questions

    • How did you handle a dissatisfied customer and what was the end result   Answer Question

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