UnitedHealth Group Call Center Interview Questions | Glassdoor

UnitedHealth Group Call Center Interview Questions

4 Interview Reviews

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Call Center Interview

Anonymous Employee
Accepted Offer
Positive Experience

Interview

The interview process was great it was alot of questions i had to answer. It was a ok experience i was nervouse but i got through it the super isor was great

Interview Questions

Negotiation

None

Other Interview Reviews for UnitedHealth Group

  1.  

    Call Center Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Houston, TX) in November 2016.

    Interview

    Had an Initial phone interview with recruiter 2 weeks after i applied, then panel interview after a week of initial interview over the phone. Basic behavior questions were asked. scenario questions about customer series, strengths and weaknesses.

    Interview Questions

    • Basic behavior questions, customer service scenario questions   Answer Question

  2.  

    Call Center Interview

    Anonymous Employee in Cypress, CA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at UnitedHealth Group (Cypress, CA) in May 2009.

    Interview

    The interview process was pretty basic. They ask questions about your past experience, your strengths and your weaknesses. They don't seem to be very picky and they hire a wide variety of people with a wide variety of experiences.

    Interview Questions

  3.  

    Call Center Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    The process took 2+ months. I interviewed at UnitedHealth Group in March 2012.

    Interview

    The interview process was very long, an online assesment, a skills test in the office, a 45 minute phone interview, a face to face interview which was around 2 hours with multiple rounds of different interviewers. Most of the same questions were asked over and over.

    Interview Questions

    Negotiation

    No. Was given the salary, hours and benefits as set in stone.


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