Universal Studios Customer Service Interview Questions | Glassdoor

Universal Studios Customer Service Interview Questions

2 Interview Reviews

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Customer Service Interview

Anonymous Interview Candidate in Orlando, FL
No Offer
Neutral Experience
Average Interview

Application

The process took 1 day. I interviewed at Universal Studios (Orlando, FL) in June 2011.

Interview

Went in person to apply, and was directed to computers to fill out the form online. Was called about a week latter, and asked to interview a week and a half latter. The interview questions were straight forward, and standard. I was told that the position that i was applying for had a lot of applicants, and I was offered a different one, but I wanted to hold out for the better one that I was applying for. I was told that they were still interviewing candidates, and would be called or emailed with the results in a few weeks. In that time I found another job.

Interview Questions

  • Is it ok if there is no opportunity for advancement in the job?   1 Answer
  • Would you rather take a job here that is different, and pays less, and is in the sun trying to get information from customers?   1 Answer

Other Interview Reviews for Universal Studios

  1.  

    Customer Service Interview

    Anonymous Employee in Studio City, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Universal Studios (Studio City, CA) in March 2010.

    Interview

    Interview consisted of a quick group interview where we took a math skills test. Once we passed that, we were granted a 1-1 interview. Once we passed the 1-1, we were invited back to another group interview. In this group interview we participated in three activities in which a panel of hiring managers observed our teamwork and leadership abilities. Those who graduated from that interview were offerred a job.

    Negotiation

    No negotiation.


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