University of Alberta Junior Helpdesk Analyst Interview Questions | Glassdoor

University of Alberta Junior Helpdesk Analyst Interview Questions

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Junior Helpdesk Analyst Interview

Anonymous Employee in Edmonton, AB (Canada)
Accepted Offer
Neutral Experience
Difficult Interview

Application

I applied online. The process took 1 day. I interviewed at University of Alberta (Edmonton, AB (Canada)) in January 2009.

Interview

I was asked a lot of technical questions, some of which I was not able to answer. At the end of the interview, I was not able to discern whether I would get the position or not.

Interview Questions

  • How will you deal with rude callers at the helpdesk?   1 Answer

Negotiation

No negotiation involved as it is an entry position

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