Urban Outfitters Team Leader Interview Questions | Glassdoor

Urban Outfitters Team Leader Interview Questions

5 Interview Reviews

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Team Leader Interview

Anonymous Employee in Bethesda, MD
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. The process took a week. I interviewed at Urban Outfitters (Bethesda, MD) in February 2016.

Interview

First the department manager that you're interested in working with interviews you. Afterwards you have to do a project, more of a presentation on a certain style or motif that interests you. After that it's a final interview with both the Store Manager and the Merchandising Manager. Then you're offered the position as well as an hourly wage, which I highly suggest you negotiate for a bit more.

Interview Questions

  • How would you handle an employee that doesn't want to do the task that they have been delegated?   1 Answer

Other Interview Reviews for Urban Outfitters

  1.  

    Team Leader Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Urban Outfitters.

    Interview

    Applied online and received a request to do the video interview online. The video interview was extremely awkward, but the questions seemed appropriate for the position and atmosphere of the company.

    Interview Questions

  2. Helpful (10)  

    Team Leader Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Urban Outfitters in February 2015.

    Interview

    Submitted a resume and cover letter, filled out an ethics survey and received a callback for a 1 on 1 with the store manager. Probably one of the easier interviews I've ever had - I think the hardest part was deciding what to wear since it was "Super casual" required. The SM was extremely friendly and had an emphasis on making sure everyone got along with each other and creating a "community spirit" in the store. Heard back approximately one week from the interview

    Interview Questions

  3.  

    Team Leader Interview

    Anonymous Employee in Boulder, CO
    Accepted Offer
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Urban Outfitters (Boulder, CO) in June 2010.

    Interview

    Most hiring at Urban begins with a group interview. Popular questions include 1) describle what you think is good customer service 2) describe a time you received good or bad customer service 3) describe a time when you went above/beyond a customers expectations 4) states some trends you see popular right now

    Interview Questions

    • Most questions are very standard interview questions based around customer service. Just be short and concise, dont bore your interviewer, they've honestly got better things to do than listen to your rant about "thrift shopping"   Answer Question

    Negotiation

    They call you and tell you your pay and whether or not you want to work. no negotiation.

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  5.  

    Team Leader Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Declined Offer
    Negative Experience
    Average Interview

    Application

    The process took 4 weeks. I interviewed at Urban Outfitters (Toronto, ON (Canada)) in October 2011.

    Interview

    okay, first interview was at a job fair one on one with a team leader. general questions about my experience and what fashion and leadership meant to me. he saw that i had management experience and stated that that was the qualification for team lead but it wasn't lengthy enough for a departmental manager. i was applying for team lead position with the hope of moving up in the company. the interviewer was really nice and i felt good about the interview. got a call the weekend of for a second interview that was a group interview in their stock room that looked like a dungeon...many flights of steps down :O. group interview went well and i felt i was able to stand out. i was told i would be contacted in a weeks time. a week later, got a link in my email for the personality test. completed it, and a week later got an interview with the head visual merchandiser and the store manager. actually i got there early and they were 30 minutes late to interview me. apparently they were waiting for me down at the dungeon...while maybe they should've come up or called upstairs to ask if i had arrived. the manager working told me earlier that he had notified them. there was clearly a communication and time management problem that i found unprofessional. i finally got the interview and made it clear i was applying for team lead....we spoke about my previous sales, management and retail experience . i did feel though that they were not assessing my experience but rather my look, and how i answered the questions, they didn't seem to be paying much attention. anyways got a call three days later with a job offer.

    Interview Questions

    • loss prevention questions... the places i worked i really didnt have to worry about that but apparently its a big deal at urban. so rush up on those questions.   Answer Question
    • we have a diverse large group of individuals here, how do you feel you would fit in...   Answer Question

    Reasons for Declining

    i chose to decline the offer because i felt and stated clearly that i was applying for team lead .....and the manager called me to offer me part time sales!!!!!! and it was quite clear that my skills and experience were far above that which i was being offered.... and at minimum wage!!! i then asked why i was offered sales while i applied for team lead.... and she said all the positions for team lead were filled!!! so why did u waste my time for weeks then? just don't call back if your not searching for that position! it was so disrespectful. and a waste of my time. i still love their clothes and culture though. the interview process also helped me become more aware of my skills, abilities and what i could offer a company. they missed out on me.. not the other way around ;). good thing i kept my current job during the interview process...yes, the end was not what i expected....but you live and you learn.

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