Vanderbilt Mortgage And Finance Interview Questions | Glassdoor

Vanderbilt Mortgage And Finance Interview Questions

Updated Sep 6, 2016
12 Interview Reviews

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  1.  

    Account Representative Interview

    Anonymous Interview Candidate in Knoxville, TN
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Vanderbilt Mortgage And Finance (Knoxville, TN) in February 2016.

    Interview

    Applied online after meeting recruiter at a career fair. Phone interview. Filling out the application wasn't complicated, and the recruiter contacted me soon afterwards via email. I learned quite a bit about the company during the interview, and she asked me basic questions and detailed her personal experience with Vanderbilt Mortgage and Finance.

    Interview Questions

  2.  

    Account Representative Interview

    Anonymous Interview Candidate in Knoxville, TN
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Vanderbilt Mortgage And Finance (Knoxville, TN) in September 2015.

    Interview

    Started out okay. Asked a series of questions. At the end, she did not want to move further because I had a career gap over 2 years ago. Waste of time for someone with a career gap, I'm not sure why they took the time to call me if they were just going to deny an offer.

    Interview Questions

    • What is your greatest strength? greatest weakness?   Answer Question
    • What type of company do you want to work for?   1 Answer
    • Why are you leaving your current position?   1 Answer
  3.  

    Intern Interview

    Anonymous Employee in Maryville, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Vanderbilt Mortgage And Finance (Maryville, TN) in February 2015.

    Interview

    Met recruiter at job fair and was given a quick interview on the spot. Basic questions about my resume and myself. Phone interview followed highlighting the company and role. Invited for a second, more formal interview on site. Many behavioral questions and questions about why I wanted to work there, but mostly free flowing conversation. They made an offer at the end of the third interview which was with the rest of the team and the manager.

    Interview Questions

    • Tell me about a time when you had to handle a difficult conversation.   Answer Question
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  5.  

    Collections Interview

    Anonymous Employee in Maryville, TN
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Vanderbilt Mortgage And Finance (Maryville, TN) in November 2014.

    Interview

    They yell at you to test you,see if you can handle being destroyed every day by angry customers on the phone. These are mostly poor people with illnesses who can't afford to pay on their home loans.

    Interview Questions

    • Your resume is awful, why do you think you deserve this job? Why?   1 Answer
    • Can you kick a sick woman out of her only home?   1 Answer
  6.  

    Credit Services Representative Interview

    Anonymous Employee in Maryville, TN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Vanderbilt Mortgage And Finance (Maryville, TN) in February 2014.

    Interview

    Received a phone call about position I applied for online. Brief phone interview with very generic interview questions. Asked to come in for an in person interview with a senior and team member. Invited to come back for an interview with two supervisors and was taken to take a typing test. Offered the job and took pre employment drug screen.

    Interview Questions

    • Describe your role at a past company and how it would help you fit in with the team at Vanderbilt.   Answer Question
  7. Helpful (2)  

    Accepted Offer
    Average Interview

    Application

    I applied through college or university. I interviewed at Vanderbilt Mortgage And Finance.

    Interview

    I was recruited from my college campus. I was first invited to a company tour. A few days after the tour I was called to set up a phone interview. The phone interview was easy and only took about 15-20 minutes. At the end of the conversation I was asked to come in for an office interview. This interview lasted around 30 minutes and was conducted by HR. Immediately following that interview I was taken to listen in on some calls being made by Account Reps then asked to complete a personality type test. The test took me about 45 minutes to complete. A week or so after this interview, I was called and asked to come in for a final interview. This interview was conducted by a panel of 3 people. One was a "pod" leader and the other two people were "team" leaders. They each asked me a series of questions then left the room to deliberate. When the "pod" leader returned, he offered me the job. Overall a pretty basic interview process. There weren't really any questions asked that I wasn't expecting.

    Interview Questions

    • Can you handle kicking someone out of their home?   1 Answer
  8.  

    Financial Counselor Interview

    Anonymous Interview Candidate in Knoxville, TN
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Vanderbilt Mortgage And Finance (Knoxville, TN) in July 2012.

    Interview

    Was contacted for a phone interview, they asked me questions about my goals, and why I wanted to work for them. Then was contacted for a face to face interview. Then was contacted for a third interview, which was a lunch interview, where they asked more detailed questions about my career.

    Interview Questions

    • What other opportunities have you been offered since you graduated, why did they not work out?   Answer Question
  9.  

    Bilingual Account Representative Interview

    Anonymous Employee in Maryville, TN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Vanderbilt Mortgage And Finance (Maryville, TN) in June 2012.

    Interview

    Phone interview with team leader, in-person interview with team leader and "pod" manager. They asked basic questions, gave a tour of the facility. Easy interview. I was given a personality test, background check and drug test, but they didn't tell me they were offering me the job. I called a week later and asked if they had the results back yet and they called back and offered me the job.

    Interview Questions

    Negotiation

    No negotiation. I was offered $13.75 to start, which they told me was much higher than other account reps, due to me being fluent in Spanish.

  10.  

    Debt Collector Interview

    Anonymous Employee in Maryville, TN
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Vanderbilt Mortgage And Finance (Maryville, TN) in February 2012.

    Interview

    They will insult you to try and get you worked up to see how you handle phone calls. They will act like they don't think you are cut out for the job. You just have to remember you're calling on past due trailer payments.

    Interview Questions

    • What is your sense of urgency on a scale of 1 to 10?   1 Answer
    • I thought Northern's were supposed to be high strung. Is that not true?   1 Answer
    • Would you say you are passive, assertive, or aggressive?   1 Answer
  11. Helpful (1)  

    Accepted Offer
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Vanderbilt Mortgage And Finance in August 2010.

    Interview

    The company hired internally so it was a fairly straight forward process. they started by letting me know what exactly the position included. Then they wanted general knowledge of computer skills. This included Excel heavily, ability to learn (if you didn't already know) general accounting principles. There were 3-4 interviews with each senior member of the department, mainly so each person could get a feel for the individual being interviewed.

    Interview Questions

    • Describe your level of experience with Excel and Accounting software.   1 Answer

    Negotiation

    No negation phase. They said this is what we will give you. It was a take it or leave it deal.

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