Verizon Wireless Customer Care Interview Questions | Glassdoor

Verizon Wireless Customer Care Interview Questions

3 Interview Reviews

Experience

Experience
50%
50%
0%

Getting an Interview

Getting an Interview
100%

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy

3 Candidate Interview ReviewsBack to all Interviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty

 

Customer Care Interview

Anonymous Employee in Charlotte, NC
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at Verizon Wireless (Charlotte, NC) in July 2015.

Interview

3 part process (2 phone interviews, 1 in person interview). About a month process to officially start after the background check, drug test and I-9. Also have to take a test were you simulate some of the job responsibilities like talking while typing and basic knowledge.

Interview Questions

Other Interview Reviews for Verizon Wireless

  1.  

    Customer Care Interview

    Anonymous Employee in Harrisburg, PA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Verizon Wireless (Harrisburg, PA) in October 2010.

    Interview

    Had two interviews, communication with Hr was great

    Negotiation

    I need a job and I am a great sales representative


  2.  

    Customer Care Interview

    Anonymous Employee
    Accepted Offer
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Verizon Wireless.

    Interview

    There are several steps in this process. You will have to go in for an interview, if you pass then take a logic test and answer customer service questions on a computer, another interview either in person or over the phone.

    Interview Questions

    • Tell us about a difficult customer and how you resolved it   Answer Question

    Negotiation

    There was none. You start at $14.90 per hour regardless of past experience

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.