Verizon Wireless Interview Questions | Glassdoor

Verizon Wireless Interview Questions

Updated Apr 25, 2017
1,815 Interview Reviews

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  1.  

    No Offer
    Negative Experience
    Easy Interview

    Application

    The process took 2+ weeks. I interviewed at Verizon Wireless.

    Interview

    Got a call from recruiter she gave a pretty good overview of the company and position. Next was hiring manager initially started good but later it kind of went downhill due to generic questions asked like basic text book definition of oops concept. Looked like he was expecting a lot of theoretical answers and long duration answers.

    Nothing much on my previous experience or my practical knowledge of frameworks creation or challenges

    Interview Questions


  2.  

    Android Developer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1+ week. I interviewed at Verizon Wireless.

    Interview

    Phone conversation by HR and tech interview by phone.

    First i had hard time to understand the questions due to their strong accent.

    Second they have asked me very basic questions but their attitude were somewhat rude. They even laughed during the interview.

    Third i am sorry to say this, but i guess i might not like anybody to apply for verizon any longer.

    Interview Questions


  3.  

    Consultant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Application

    I applied online. I interviewed at Verizon Wireless.

    Interview

    The interview process is pretty intense as behavioral questions are used as the basis for the interview. I am not sure of the number of questions that are asked, but it can consist of 6 - 12 questions.

    Interview Questions

    • Name a time where you had to work with a difficult team member. Explain how any issues were resolved.   Answer Question

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Business Account Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience

    Interview

    He asks questions and wants you to answer in STAR format. I have worked as a solution specialist for 5 years and have been a top performer in my district all 5 years.

    Interview Questions

    • Tell me about a time you had to use time management and organizational skills with a customer   Answer Question

  6.  

    Customer Service Representative Interview

    Anonymous Employee in Elgin, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Verizon Wireless (Elgin, IL).

    Interview

    Fairly easy: Over the phone interview, invited in for a face-to-face interview that included an assessment test. The assessment test was out of the box, pretty much testing your skills for multitasking. There was also a typing test.

    Interview Questions

    • Tell me about a time you dealt with challenging customer.   1 Answer

  7. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Lincoln, NE
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Verizon Wireless (Lincoln, NE).

    Interview

    3 part interview process. My 1st part was by phone, 2nd and 3rd we in office. 3rd also involved a hands on test with a mock call to see how quickly and accurately we could input given information

    Interview Questions


  8.  

    Software Developer Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a staffing agency. I interviewed at Verizon Wireless.

    Interview

    20 minute face to face interview. Asked basic questions and then asked me to explain some of projects ive worked on. Last I was asked to come up with a solution to a problem.

    Interview Questions


  9. Helpful (1)  

    Solution Specialist Interview

    Anonymous Employee in Watertown, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Verizon Wireless (Watertown, NY) in March 2017.

    Interview

    Applied for the position and received an email for the Talent Acquisition person the same day to set up a phone interview. She then sent me an email of the company credo, a link to a YouTube video about the position I was applying for, and an attachment of the product of the month she wanted me to sell to her. Our phone interview lasted 80 minutes with the usual questions (see below) and then we did a role playing exercise where I had to sell the product. Two scenarios: sell to a customer who tech savvy and one who isn't. After the interview she told me I would be moving on to the next round which was an interview with the Store Manager a week later. The store manager was a cool guy and we spent most of the interview talking about the company and my experiences and shared a few stories about our kids and spouses. It was more a conversation that lasted 90 minutes. We had a lot in common and really clicked. He asked me similar situational questions as my phone interview. Then told me he was impressed and I would move on to the third round where I come in to sell a product to him and the management team. However, he was on a deadline to fill the position so a week later he calls me after concluding the rest of his interviews to tell me he had chose me and would not put me through a third interview unless necessary by HR. Best advice I have is be prepared and sell yourself. Talk about all the skills you possess related to the position and use the situational questions to demonstrated how you would provide exceptional customer service while closing a sell. Research the products they send in the attachment and see what everyone likes and don't like about it. Key to selling is finding out how the product will fit into a customer's daily life so probe the "customer" about their needs and try to tie it back to the product.

    Interview Questions

    • What about our credo stood out to you?   1 Answer
    • Why do you think you are a better candidate than the other people from your company I hired in the past?   1 Answer
    • Describe a time where you had to provide exceptional customer service in a difficult situation?   1 Answer

  10.  

    Sales Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Verizon Wireless.

    Interview

    Phone Interview. In-Person Interview. Another Final Interview. It was streamlined well. I didn't think it was that difficult. Just make sure you are professional and confident. You will get a phone interview with the HR. Then move to an in-person interview with HR or a store manager. Then another final interview with DM.

    Interview Questions

    • STAR QUESTIONS. What is your weakness, strengths, tell me a time when you failed and what did you do about it? Tell me a time you achieved your goal? Tell me a time when you made an error and how did you fix it?   2 Answers

  11.  

    Sales Associate Interview

    Anonymous Employee in Watertown, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Verizon Wireless (Watertown, NY) in March 2017.

    Interview

    Meeting and greeting customers listen what their wants and need and address is in a orderly fashion. Always be polite and in some situation put your self in the customers shies and really listen to what there saying and bing it down to what they truely need and watesvare

    Interview Questions

    • Can I handle itrste cudtometd   1 Answer

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