Volt Tier II Tech Support Interview Questions | Glassdoor

Volt Tier II Tech Support Interview Questions

Interviews at Volt

2 Interview Reviews

Experience

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Getting an Interview

Getting an Interview
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Difficulty

2.0
Average

Difficulty

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Tier II Tech Support Interview

Anonymous Employee in Fargo, ND
Accepted Offer
Positive Experience
Average Interview

Application

I applied through a recruiter. The process took 5 days. I interviewed at Volt (Fargo, ND) in April 2014.

Interview

The initial hiring process was quite easy actually. I knew someone who knew the recruiter so i was able to get my resume on the pile pretty quickly. The call back for an interview was about 4 days later, and requested me for in interview for the very next day. When i went to the interview, i was sat down with the customer service manager and the technical manager. They liked the fact that i had a lot of CS experience, and after the interview i got a call within 20 minutes offering me a job for the entry level position (which wasn't that bad really).

Interview Questions

  • The most difficult questions were ones that pertained to technical services for the product that they are supporting. They wanted specific answers for what each service was, and what that service did. I didn't have a lot of experience with that information, but i knew enough to get in i guess.   Answer Question

Negotiation

No negotiation. They exceeded my expectations for salary and work environment.

Other Interview Reviews for Volt

  1.  

    Tier II Tech Support Interview

    Anonymous Employee in San Antonio, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Volt (San Antonio, TX) in February 2015.

    Interview

    they call you in to take a test with basic computer questions
    you pass then you go into their 3 week training. you will take a personality test and a tech test

    Interview Questions


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