Walmart Customer Service Representative Interview Questions | Glassdoor

Walmart Customer Service Representative Interview Questions

Interviews at Walmart

69 Interview Reviews

Experience

Experience
62%
29%
9%

Getting an Interview

Getting an Interview
74%
13%
7%
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2

Difficulty

2.0
Average

Difficulty

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Average
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Customer Service Representative Interview

Anonymous Employee in Kitchener, ON (Canada)
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at Walmart (Kitchener, ON (Canada)).

Interview

Applied online . Got telephone interview in 2 weeks and further face to face onterview took place after another 48 hrs at the location in Kitchener that I have applied for after coming to this contry

Interview Questions

Other Interview Reviews for Walmart

  1.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    The interview process itself was not lengthy. It is always a group interview so that takes of the pressure. Make sure you stand out of the croud because there's always a lot of people applying. As long as you make yourself noticed you should get the job.

    Interview Questions


  2.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Interview

    Quick and easy interview, typical behaviour and scenario based questions were asked. Interviewer read off a question sheet and wrote down answers as I answered. Quick process. Recieved offer in the end

    Interview Questions

    • Describe a difficult situation you've experienced and how you dealt with it   Answer Question
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  4.  

    Customer Service Representative Interview

    Anonymous Employee in Markham, ON (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Walmart (Markham, ON (Canada)) in March 2016.

    Interview

    Very professional. Long questioning. Time depending process. They had a board interview where there were 5 people interviewing candidates. They gave some scenarios and we had to act on what we should do if a situation like this come up.

    Interview Questions

    • Why do you want to work with Walmart?
      Let me about your previous experiences.   Answer Question

  5.  

    Customer Service Representative Interview

    Anonymous Employee in Kitchener, ON (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Walmart (Kitchener, ON (Canada)) in March 2016.

    Interview

    Just the usual entry-level questions about what your strengths are, describe a situation in which you contributed to improving team work or helped a team member, what are some of your weaknesses, tell me about a situation in which you prevented product loss...

    Interview Questions


  6.  

    Customer Service Representative Interview

    Anonymous Employee in Surrey, BC (Canada)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at Walmart (Surrey, BC (Canada)).

    Interview

    I applied through internal application.i was earlier a sales floor associate. Basically I applied for customer service manager. But my manager told me you are getting trained for the manager position. But she never gave me that position

    Interview Questions


  7. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Toronto, ON (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Walmart (Toronto, ON (Canada)) in June 2016.

    Interview

    received a phone call to set up an interview date and time, went to the interview and disgust what it is i am looking for and expected salary, also the duties required for job posting.

    Interview Questions


  8.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Walmart in August 2013.

    Interview

    Come dressed in business casual. You sit in a room with a couple of mangers who take turns asking you questions. When you are hired, one of their employees will show you around the store so you can know where everything is. You will be doing ALOT of training on the computers afterwards.

    Interview Questions

  9. Helpful (4)  

    Customer Service Representative Interview

    Anonymous Employee in Brampton, ON (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Walmart (Brampton, ON (Canada)) in October 2015.

    Interview

    It was a phone interview followed by group interveiww.questions were very easy.they just wanted to check know a out availabilityonce they like you they easily hire you.based on your communication skills,patience.

    Interview Questions

    • Have you ever handled an irrate customer.when did you go above and over your call of duty. How you will sell a product   1 Answer

  10.  

    Customer Service Representative Interview

    Anonymous Employee in Scarborough, ON (Canada)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Walmart (Scarborough, ON (Canada)).

    Interview

    It was an average interview. Don't let amount of managers interviewing scare you. Phone interview first. Then you have group interview. Group interview on how well you work with complete strangers and potential Co workers. After all, you get paneled interviewed by managers. Like speer dating

    Interview Questions


See What Walmart Employees Are Saying

Good

StarStarStarStarStar   Current End Runner in Smyrna, DE

Pros: “Good pay and very good hours to work with”“Good pay and very good hours to work with” – Full Review

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