Walmart Department Manager Interview Questions | Glassdoor

Walmart Department Manager Interview Questions

Updated Dec 12, 2017
110 Interview Reviews

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Department Manager Interview

Anonymous Employee in Oswego, IL
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 1 day. I interviewed at Walmart (Oswego, IL).

Interview

My interview was done infront of a panel of supervisors at first. They took turns asking very canned questions and rating my answers on a sheet of paper. I was then interviewed by 3 assistant managers who did the same process. A sheet of paper with canned questions and they rated my answers. Finally you are interviewed by either a co manager or the store manager who once again does the same thing. They have since eliminiated the first step of being interviewed by the supervisors.

Interview Questions

  • Tell me a time when you had a difficult customer and how you handled it   1 Answer

Other Interview Reviews for Walmart

  1. Helpful (1)  

    Department Manager Interview

    Anonymous Employee in Alliance, OH
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. I interviewed at Walmart (Alliance, OH) in August 2017.

    Interview

    With all supervisor positions you can expect to have a one question Interview just think about question asked and be very detailed don't be afraid to elaborate it's a very quick interview and speak about the customers outcome

    Interview Questions

    • Give a time when you gave outstanding customer service to a customer or co worker   Answer Question

  2.  

    Department Manager Interview

    Anonymous Employee in Bonsack, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Walmart (Bonsack, VA) in July 2017.

    Interview

    Very brief, just wanted to know your background and if you knew what shrink meant. I went through three interviews within two days. Wasnt hard at all, I initially interviewed for AP, but was lead into the Dept. Manager job

    Interview Questions

  3. Helpful (13)  

    Department Manager Interview

    Anonymous Interview Candidate in Harborcreek, PA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 4 days. I interviewed at Walmart (Harborcreek, PA) in April 2017.

    Interview

    I was offered the interview while I was at work. I had the position posted in my preferences as a current interest. I went to the office and was asked why I had the preference marked, and if I was interested in taking the position. I was informed of the number of other candidates for the position.

    Interview Questions

    • Name one instance in which you went above and beyond to serve a customer or fellow employee.   Answer Question

  4.  

    Department Manager Interview

    Anonymous Employee in Cedar Hills, UT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Walmart (Cedar Hills, UT) in April 2017.

    Interview

    So the salaried managers would pick the best suited applicants for the position, and interview them. After interviewing enough associates to comfortably make a decision they would notify the applicants as to whether of not they got the position.

    Interview Questions

    • Explain a time when you preformed good customer service.   Answer Question

  5. Helpful (1)  

    Department Manager Interview

    Anonymous Employee in Fredonia, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Walmart (Fredonia, NY) in January 2017.

    Interview

    When I decided I wanted to become a department manager my manager worked with me to help me learn what I need for the position. About 6 months later when I had the opportunity for the position I applied and got an interview.

    Interview Questions

    • Tell about a time where you went above and beyond for a customer.   Answer Question

  6.  

    Department Manager Interview

    Anonymous Employee in Eunice, LA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Walmart (Eunice, LA) in January 2017.

    Interview

    Interview is conducted by the Assistant Manager of that area. Co-Manager may or may not be present. Assistant Manager makes choice, then Store Manager approves or vetoes decision. Candidates are met with after decisions. Those who were not selected are all notified in person. Lastly, the person chosen is made a job offer.

    Interview Questions

    • Describe one instance when you went above and beyond to help an internal or external customer.   Answer Question

  7.  

    Department Manager Interview

    Anonymous Employee in North Adams, MA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at Walmart (North Adams, MA).

    Interview

    Answering 5 questions that are quite the same just repeated in a different way. 2, if available, Managers asking the repetitive questions for the 1st sitting. You are then scored by the interviewers and you wait out of the office until they decide yes or nay! It then goes to a 2nd sitting with the same basic questions done by an Assistant Manager, and a Dept Manager. The questions are then again scored and the same task of leaving office and being called back in if hired. If you go forward to the 3rd interview, you talk to the store Manager or other Assistant, given a yes or no and then do drug testing.

    Interview Questions

    • If in my past jobs if I had a problem with a customer, how did I handle it and what was the outcome?   1 Answer
  8. Helpful (2)  

    Department Manager Interview

    Anonymous Employee in Gainesville, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Asked basic star model questions (beginning middle end results) they like to see how you can handle problems. Dress the part for the interview. There's usually 2 people in the room.

    Interview Questions

    • Name a time you made a customer happy. What did you do and what was the result   Answer Question

    Negotiation

    No negotiations


  9.  

    Department Manager Interview

    Anonymous Interview Candidate in Decatur, AL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Walmart (Decatur, AL) in October 2016.

    Interview

    i was asked one question. They acted like they were going to hire me until their boss reminded them that they had to do at least 3 people an interview. The Woman told me they would call me on Monday (this was on a Friday) and let me know either way. That was 3 weeks ago. I'm still waithing on that call!

    Interview Questions

    • Name one thing that i have done while employed that i was proud of.   1 Answer

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