Walmart Department Manager Interview Questions | Glassdoor

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Walmart Department Manager Interview Questions

Interviews at Walmart

139 Interview Reviews

Experience

Experience
54%
28%
18%

Getting an Interview

Getting an Interview
45%
40%
10%
5

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy

Helpful (7)  

Department Manager Interview

Anonymous Employee in Bremen, GA
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 5 days. I interviewed at Walmart (Bremen, GA) in October 2014.

Interview

The first interview is with one person. They ask questions that are situational based. The second interview is with three people. The same questions are repeated almost verbatim. After the second interview, you leave the room, they decide whether to offer you the job. Once they offer it to you, they tell you what the pay is and send you for a drug test. After the drug test and background check is complete, you start a one day orientation and then go to work.

Interview Questions

  • Name one situation where had a deadline to accomplish something and how many people did you get to help you?   Answer Question
  • Q: What was one thing that they asked you?   1 Answer

Negotiation

There wasn't a negotiation process.

Other Interview Reviews for Walmart

  1. Helpful (5)  

    Department Manager Interview

    Anonymous Employee in Detroit, MI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Walmart (Detroit, MI) in February 2012.

    Interview

    To interview up in Walmart you have to apply on their computers, if chosen to interview for a spot you have a one on one usually with the Assistant Manager over the area you are applying for and asked basic questions about customer service.

    Interview Questions

    • Tell me of a time you went above expectations to help a customer's request.   1 Answer

  2. Helpful (4)  

    Department Manager Interview

    Anonymous Employee in Decatur, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at Walmart (Decatur, TX) in May 2011.

    Interview

    Lengthy with lots of questions about your work history or situations Then a second interview will take place with a salary manager then they send you to a drug screening

    Interview Questions

    • Describe a time where you were told to help an associate but needed to get your work done. What steps did you take to get the work done and why?   Answer Question
  3. Helpful (1)  

    Department Manager Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at Walmart in May 2011.

    Interview

    They ask you 6 "broad" questions to get a feel of your communication and customer service oriented mind, I was told when interviewing people that just about "any" response could work (school projects, etc). Even if you can't speak any english or have no experience they will probably hire you.

    Interview Questions

    • Describe a time you had to complete a project/task on your own? How did you figure out what steps you had to do first, second, third. How did you plan out your time to make sure you completed this on time, and what were the results?   1 Answer

    Negotiation

    There isn't one.


  4. Helpful (4)  

    Department Manager Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview

    Interview

    The manager read from a standard booklet. They manager didn't even look me in the eye. They responded with "thank you". Very uncomfortable. I really wish that it was more of a conversation. But I guess it's so that there is no way for someone to feel as if they were treated differently than anyone else and risk a law suit.

    Interview Questions


  5. Helpful (5)  

    Department Manager Interview

    Anonymous Employee in Milpitas, CA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Walmart (Milpitas, CA) in May 2012.

    Interview

    Interview was easy, basic questions, nothing you can't prepare for or even go in with out any preparation. Non technical questions, everything is explain a time, tell me about, what did you do, what would you do, etc etc.

    Interview Questions

    • How did you handle a disgruntled employee or customer in the past?   Answer Question

  6. Helpful (3)  

    Department Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Walmart in August 2015.

    Interview

    The questions are not "where do you see yourself in five years" or "if you had a superpower what would it be". Walmart's interview questions are competency related and usually start with "name a time" and then you explain the issue, how you solved including what resources you used to solve the issue.

    Interview Questions

    • Name a time you had a heavy workload and was given a difficult task that also had to be completed. What was the situation? What actions did you take? What was the outcome/results?   Answer Question

  7. Helpful (4)  

    Department Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Walmart.

    Interview

    Interview would be with the assistant manager over the department to which you are applying. The assistant manager will then ask you questions about the department as well as generic retail based questions and questions about your experience.

    Interview Questions

    • There were a few questions about managing employees that would you be underneath you, so, supervisory like questions.   Answer Question
  8. Helpful (1)  

    Department Manager Interview

    Anonymous Employee in East Meadow, NY
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Walmart (East Meadow, NY) in June 2012.

    Interview

    Interviewed by senior manager and mid-level manager. Asked very basic scenario questions. Very quick interview process, filled out paperwork same day and asked to complete drug test. Drug tesr site was fairly close. Askes to agree to background check. offered position a few days later.

    Interview Questions

    • Describe a time when you had to deal with a difficult customer. What was the situation? AND How did you deal with it to make sure the customer was fully satisfied?   Answer Question

  9. Helpful (2)  

    Department Manager Interview

    Anonymous Interview Candidate in Arlington, VA
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Walmart (Arlington, VA) in April 2015.

    Interview

    The interviewers were polite and caring. They followed up on EVERY reference and past job. They asked about specific job situations and how I handled them. They were interested in my relationships with co-workers and management. They knew exactly what they were looking for. Very pleasant. The interview was direct, comfortable, and full of good, common sense questions.

    Interview Questions

    • What is your best quality you bring to WalMart?   1 Answer

    Reasons for Declining

    Better job offer.


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