Walmart Department Manager Interview Questions | Glassdoor

Walmart Department Manager Interview Questions

Updated Aug 20, 2017
103 Interview Reviews

Experience

Experience
47%
30%
21%

Getting an Interview

Getting an Interview
49%
35%
10%
4

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy

103 Candidate Interview ReviewsBack to all Interviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty

 

Department Manager Interview

Anonymous Employee in Alliance, OH
Accepted Offer
Negative Experience
Easy Interview

Application

I applied through other source. I interviewed at Walmart (Alliance, OH) in August 2017.

Interview

With all supervisor positions you can expect to have a one question Interview just think about question asked and be very detailed don't be afraid to elaborate it's a very quick interview and speak about the customers outcome

Interview Questions

  • Give a time when you gave outstanding customer service to a customer or co worker   Answer Question

Other Interview Reviews for Walmart

  1. Helpful (9)  

    Department Manager Interview

    Anonymous Interview Candidate in Harborcreek, PA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 4 days. I interviewed at Walmart (Harborcreek, PA) in April 2017.

    Interview

    I was offered the interview while I was at work. I had the position posted in my preferences as a current interest. I went to the office and was asked why I had the preference marked, and if I was interested in taking the position. I was informed of the number of other candidates for the position.

    Interview Questions

    • Name one instance in which you went above and beyond to serve a customer or fellow employee.   Answer Question

  2.  

    Department Manager Interview

    Anonymous Employee in Fredonia, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Walmart (Fredonia, NY) in January 2017.

    Interview

    When I decided I wanted to become a department manager my manager worked with me to help me learn what I need for the position. About 6 months later when I had the opportunity for the position I applied and got an interview.

    Interview Questions

    • Tell about a time where you went above and beyond for a customer.   Answer Question
  3.  

    Department Manager Interview

    Anonymous Employee in North Adams, MA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at Walmart (North Adams, MA).

    Interview

    Answering 5 questions that are quite the same just repeated in a different way. 2, if available, Managers asking the repetitive questions for the 1st sitting. You are then scored by the interviewers and you wait out of the office until they decide yes or nay! It then goes to a 2nd sitting with the same basic questions done by an Assistant Manager, and a Dept Manager. The questions are then again scored and the same task of leaving office and being called back in if hired. If you go forward to the 3rd interview, you talk to the store Manager or other Assistant, given a yes or no and then do drug testing.

    Interview Questions

    • If in my past jobs if I had a problem with a customer, how did I handle it and what was the outcome?   1 Answer

  4. Helpful (2)  

    Department Manager Interview

    Anonymous Employee in Gainesville, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Asked basic star model questions (beginning middle end results) they like to see how you can handle problems. Dress the part for the interview. There's usually 2 people in the room.

    Interview Questions

    • Name a time you made a customer happy. What did you do and what was the result   Answer Question

    Negotiation

    No negotiations


  5.  

    Department Manager Interview

    Anonymous Interview Candidate in Decatur, AL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Walmart (Decatur, AL) in October 2016.

    Interview

    i was asked one question. They acted like they were going to hire me until their boss reminded them that they had to do at least 3 people an interview. The Woman told me they would call me on Monday (this was on a Friday) and let me know either way. That was 3 weeks ago. I'm still waithing on that call!

    Interview Questions

    • Name one thing that i have done while employed that i was proud of.   1 Answer

  6. Helpful (1)  

    Department Manager Interview

    Anonymous Employee in Westfield, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Walmart (Westfield, IN).

    Interview

    It wasn't really an interview. That asked me a few basic questions and then I filled out paper wor and get me set up for orientation and to fill out more paper work.

    Interview Questions

    Negotiation

    There wasn't one


  7.  

    Department Manager Interview

    Anonymous Employee in Middle Island, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at Walmart (Middle Island, NY) in September 2016.

    Interview

    I filled out application on a kiosk .I was called for an interview. Had to fill out paper application and sign a lot of papers. Waited for background check and drug test to be clear. For a phone call for orientation. Before being allowed on sales floor you have to complete trainings online. You do them in the personal office on a computer. I was sent to a partner store for on hand training .

    Interview Questions

    • Do you have any retail experience?   1 Answer
  8. Helpful (18)  

    Department Manager Interview

    Anonymous Employee in Columbus, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Walmart (Columbus, GA).

    Interview

    Good very easy questions. There were 5 questions attached to each of the main questions so it made it very hard to remember was information the need to know in my answer

    Interview Questions

    • How do you handle an angry customer?   2 Answers

  9. Helpful (1)  

    Department Manager Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Walmart (Atlanta, GA) in March 2016.

    Interview

    I interviewed with ASM and Co-Manager. It was scenario type questions on how to supervise others. They walked me around the Store and asked me was this section clean and if it was not how would I complete the tasks of cleaning it. They also asked me various questions on supervising others, giving direction, and following up on the associates.

    Interview Questions

    • How would I make sure the associates were completing a task.   1 Answer

    Negotiation

    There was no negotiation phase and in fact they did not let me know my pay until orientation.


Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.