WellPoint Interview Questions in Denver, CO | Glassdoor

WellPoint Interview Questions in Denver, CO

5 Interview Reviews

Experience

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Getting an Interview
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  1. Helpful (2)  

    Health Outreach Specialist Lead Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at WellPoint (Denver, CO).

    Interview

    The panel interview is a behavioral interview. You should know the core values of the company, and be able to think of incidents in your past where you demonstrated the core values. You should demonstrate an eagerness to be part of the company and be excited about the business. When they ask you if you have any questions, have some prepared. The questions should be about the business, how it works, and about opportunities to move up in the company.

    Interview Questions

    • I can't remember specific questions. The question about core values would have tripped me up because I didn't have it memorized, but someone clued me before the interview, so I wrote them down.   Answer Question

    Negotiation

    I did not feel a need to negotiate. I felt that my manager at the time made a fair offer.


  2.  

    Membership Representative Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 2 days. I interviewed at WellPoint (Denver, CO) in July 2013.

    Interview

    I went to interview at WellPoint and they communicated with me on the position and didn't suprise me with new information about the job. When the interview finally took place she asked if I was comfortable and we proceeded with the interview. The experience was pleasant and I was able to understand her questions well. The interview process is great and in my opinion I believe well point is a great company to work for. Also, they got back to me within one day with a job offer.

    Interview Questions

    • What projects or assignment have you had that failed and what would you do differently for a better outcome.   Answer Question
  3. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at WellPoint (Denver, CO) in May 2013.

    Interview

    I applied online and shortly after was sent a link for a test. They were not difficult. The next day I was sent a link to pick a phone interview time. A man called and the interview lasted 30 min. The first questions were pre-lim questions and the last three were scenario. Within a few hours I was asked to schedule an in person interview.

    Interview Questions

    • None...they were all standard. Ex..Tell me a time when you went beyond your duty to calm a customer.   Answer Question

    Negotiation

    I asked for the highest rate in their range due to my experience.


  4.  

    Health Educator Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at WellPoint (Denver, CO) in January 2012.

    Interview

    I was recommended for the position by an existing employee. This made the process much easier. I had a one on one interview with the manager. He asked standard questions about my background. Specific questions about strengths and weaknesses.

    Interview Questions


  5.  

    Customer Care Representative II Interview

    Anonymous Interview Candidate in Denver, CO
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at WellPoint (Denver, CO) in July 2010.

    Interview

    Applied online. Two days later received an email to take a skills test. The skills test consisted of virtual customer service calls with a dashboard on your computer in which I had to select the correct answers. The next day received an email with interview slots available. I selected one. The WellPoint person contacted me and asked a series of questions such as (1) Training last 6-8 weeks. Are you available to attend every session? (2) Hours are 6:45am-5pm and some overtime and weekend. Are you willing to work those hours? (3) How much are you expecting in pay?.....this is where we stopped

    Interview Questions

    • (1) The virtual testing was the most difficult.   1 Answer

    Reasons for Declining

    The pay range is $13-$15/hour. The guy who interviewed me was a huge jerk when I said I would accept $15 but not less. He said I had to be willing to accept the range. I said with my extensive background and experience that would not work. The impression I got from this guy was that WellPoint must be a very controlling environment. He was very condescending. I would not recommend this company unless you are truly desperate.


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