Wells Fargo Interview Questions | Glassdoor

Wells Fargo Interview Questions

Updated Jul 20, 2017
5,269 Interview Reviews

Experience

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  1.  

    Loan Processor Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Wells Fargo.

    Interview

    Although the people on the panel interview were relatively friendly, it was an intimidating setup with multiple people firing off questions from all sides of the interview question spectrum. I left the interview confused how I did but was ultimately offered the position.

    Interview Questions


  2.  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Wells Fargo.

    Interview

    I applied online. After 2 weeks a recruiter called me. I am a college student from Germany and Wells Fargo told me that they are not willing to sponsor my immigration status for a low level position like a Teller.

    Interview Questions

    • Why do you want to work for Wells Fargo?   1 Answer
  3. Helpful (4)  

    Call Centre Interview

    Anonymous Interview Candidate in Phoenix, AZ
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Wells Fargo (Phoenix, AZ).

    Interview

    I applied online and was called for a phone interview. I was asked a lot of questions since I have a science background and decided to apply for a financial company, and she asked me the same question 3 times. I was asked about previous work experience and educational background.

    Interview Questions

    • If you have a science background, why do you want to work for this company?   1 Answer

  4.  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 3 weeks. I interviewed at Wells Fargo.

    Interview

    You apply online. Then you take an online assessment.

    A couple weeks later a regional HR manager will call and ask you simple questions related to customer service. This is the first part of the interview. 15-30 mins

    Then a branch manager will call and schedule a face-to-face interview. 15 - 30mins depending on how you answer their questions.

    Lastly, they will follow up about a week later to either offer you a job or not.

    Interview Questions

    • 1) Why do you want to work for Wells Fargo?   Answer Question
    • 2) Describe an occasion​ in which a customer was not sure of a product/service they wanted, and what you did to assist in helping them make a decision   Answer Question
    • 3)Name a time you made a mistake and corrected it   Answer Question
    • 4) Describe a time where you went above and beyond the normal duties in which you were assigned   Answer Question

  5. Helpful (1)  

    Bank Teller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Phone Interview was Basic and Simple.The recruiter was really nice.She asked me about my computer skills and other job-related questions.The phone interview took 20-25 minutes. Before she started the interview , she let me know all the job description and what they are excatly looking for.

    Interview Questions


  6. Helpful (1)  

    Phone Banker I Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Wells Fargo in June 2017.

    Interview

    After you complete your application and assessment, you will receive an email asking you to schedule a group interview. I received this email a few hours after submitting the application and I scheduled the interview for the next day. There will be between 7-10 people in the room with a single recruiter typing down your answers. Keep your answers a minute or less, you will be able to get into more detail in the second interview. First, the recruiter will explain the details of the position and then ask three easy questions. If you are selected to move to the second interview, you will receive a call from the recruiter within two days. For me, it was the same day. At the second interview, be prepared to answer 4-5 situational questions using the STAR method (Situation/Task, Action, Result). All the questions start off with "Tell me about a time...". Make sure to be as detailed as possible and sound confident with your answers. They will tell you to expect to hear back from them within a week if you were hired.

    Interview Questions

    • Tell me about yourself / Why Wells Fargo?   Answer Question
    • How would you rate your computer skills: beginner, intermediate, advanced? How often do you use your computer? What search engines do you use?   Answer Question
    • Describe, briefly, a difficult situation you had with a customer OR describe, briefly, a time you went above and beyond for a customer.   Answer Question
    • Tell me about a difficult situation with a coworker and what steps you took to overcome it.   Answer Question
    • Tell me about a time you worked as a team on a task that had a deadline and what steps you took to overcome that.   Answer Question
    • Tell me about the details of a job you had to get right.   Answer Question
    • Tell me about a time you sold a product to a customer and what steps you took.   Answer Question
    • Tell me about a time when there was a policy change at a job and how you accommodated to it.   Answer Question

    Negotiation

    If you have previous banking experience, you are eligible to negotiate a salary.


  7.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Wells Fargo.

    Interview

    Traveled to Charlotte for a day of interviews. Very organized, stayed at Embassy Suites. Provided accommodations and transportation. Received an offer the next day. There was no negotiating on salary or benefits, and they intended to pay undergraduate and MBAs the same salary upon graduation.

    Interview Questions

    • Explain a time when you were given critical feedback and how you handled it.   Answer Question
  8.  

    Accepted Offer
    Positive Experience

    Interview

    I applied for the position and was not reached to until about three weeks after application, interview was scheduled. It took a total of a month to year back that I was offered the position

    Interview Questions

    • Why do you want to work for Wells Fargo?
      Brief description of a difficult situation and how you handled it?   Answer Question

  9.  

    Teller Interview

    Anonymous Employee in Baltimore, MD
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Wells Fargo (Baltimore, MD) in June 2017.

    Interview

    I applied for the position, and received an email the next day to take their survey. I passed the survey and had to wait for an interview spot. The interview is tomorrow.

    Interview Questions


  10.  

    Financial Advisor Associate Interview

    Anonymous Interview Candidate in Buffalo, NY
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Wells Fargo (Buffalo, NY) in June 2017.

    Interview

    I'm still in the process but the interview was very nice and pretty informal. Net with the three managing partners of the group and discussed basic qualifications and experience.

    Interview Questions


See What Wells Fargo Employees Are Saying

StarStarStarStarStar   Current Business Banking Specialist in Moreno Valley, CA

Pros: “Room for growth is there if you show that you want to move up. Upper management acknowledge your hard work. Always been there for me with every life stage changes.”“Room for growth is there if you show that you want to move up. Upper management acknowledge your hard work. Always been there for me with every life stage changes.” – Full Review

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