Wells Fargo Personal Banker I Interview Questions in San Francisco, CA | Glassdoor

Wells Fargo Personal Banker I Interview Questions in San Francisco, CA

Updated Oct 12, 2016
20 Interview Reviews

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Helpful (5)  

Personal Banker I Interview

Anonymous Interview Candidate in Vacaville, CA
No Offer
Neutral Experience
Difficult Interview

Application

I applied online. The process took 2 days. I interviewed at Wells Fargo (Vacaville, CA) in December 2014.

Interview

The only way to get into this company is making it past the group interview. If you aren't confident in yourself around another people you'd find the group interview very difficult. I'd suggest talking as much about yourself when you are given the opportunity to. There are anywhere from 2-13 people in the panel along with yourself...

Other Interview Reviews for Wells Fargo

  1. Helpful (7)  

    Personal Banker I Interview

    Anonymous Employee in Redwood City, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Wells Fargo (Redwood City, CA) in February 2014.

    Interview

    Applied online. Received an invitation to a group interview the next day. Had group interview a few days later (3 applicants in my group). Received a phone call from recruiter before I even got home from the banking center, inviting me back for a panel interview the following week. Panel interview was 9 applicants, with 4 Branch Managers conducting the interview. Again I received a call back with an offer the same day. For the interview: Know why you want to work for the company, and give specific examples of why you would be a good fit. Focus on sales experience, and give examples of times you've gone above and beyond for a customer or a time you turned a negative experience into a positive. Quick role play at the end. They give you a card of bullet points to cover. Be personable and make the conversation natural and your own, instead of just reading off the card. The easiest way to sell yourself is to just be outgoing and non-mechanic.

    Interview Questions

    • Why do you want to work for Wells Fargo? Why would you be a good fit, based on your sales experience?   1 Answer

    Negotiation

    Offer will vary depending on location and experience. I was offered 40k and accepted.

  2.  

    Personal Banker I Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Wells Fargo (San Francisco, CA).

    Interview

    Group interview format. Was with three other applicants and two recruiters. Interview was pretty simple. We watched a corporate video describing the position, and went around the table answering some basic questions. It seemed that the recruiter was not terribly engaged in the process.

    Interview Questions

    • Describe a time you offered excellent customer service.   Answer Question
  3.  

    Personal Banker I Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Wells Fargo (San Francisco, CA) in October 2012.

    Interview

    Standard interview. The whole process was straight forward. Essentially, they want to measure your finance and sales skills. Pretty simple and easy process. I would prepare some sales story and how you would engage and have conversation with customers.

    Interview Questions

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  5. Helpful (3)  

    Personal Banker I Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Wells Fargo (San Francisco, CA) in August 2012.

    Interview

    Applying Online => Online Assesment => Group Interview => One on One with Store Manager => Background Check & Fingerprints => Welcome to Wells Fargo

    Interview Questions

    • Out of all the candidates, why should I choose you?   1 Answer

    Negotiation

    Take it or leave it. There is no negoating.

  6.  

    Personal Banker I Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Wells Fargo (San Francisco, CA) in May 2012.

    Interview

    Phone interview initially, followed by group interview, followed by an interview with the store manager. Everyone was super friendly and professional. They really know what they're doing and how to streamline the interview process.

    Interview Questions

    • How successful do you feel you would be in a sales role?   2 Answers
  7.  

    Personal Banker I Interview

    Anonymous Interview Candidate in Martinez, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Wells Fargo (Martinez, CA) in March 2012.

    Interview

    Internally posted for 21 positions within Wells Fargo for the same position I was in and was offered 1 interview and was declined for the position as they had other qualified candidates.....after 21 years with the bank and 7 years doing this same job position. I should not have had to interview. Wells Fargo should have offerend me a transfer. My customers loved me, respected me and trusted me.

    Interview Questions

  8.  

    Personal Banker I Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    The process took 1 day. I interviewed at Wells Fargo (San Francisco, CA) in January 2012.

    Interview

    there were only two simple questions:
    tell one story about what is the most embarrassing situation of client service?
    tell one story about successful close-sure of a sales deal

    Interview Questions

  9.  

    Personal Banker I Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 2+ weeks. I interviewed at Wells Fargo (San Francisco, CA) in September 2011.

    Interview

    We were brought into the corporate office in San Francisco and had 2 interviews, one group and one, one-on-one. The group portion was not difficult, the one-on-one was a little more challenging but nothing was that difficult.

    Interview Questions

    • Typical interview questions.   1 Answer
  10. Helpful (2)  

    Personal Banker I Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Wells Fargo (San Francisco, CA) in August 2011.

    Interview

    I applied online. 24 hours later a recruiter contacted me to take an assessment online. Once that was complete, I was to call back in 24 hours with the reference number. Step 1 and 2 complete. Step 3 was getting an invite the following week for a group interview which consisted of a small group. I spoke with recruiter after group was over, nailed it in. He set up an immediate interview with my first choice and 30 minutes later I was going to be taking a background test. Very relaxed, very sales driven. if you have a stellar background in customer service/experience and any form of retail you should be fine answering a few simple questions.

    Interview Questions

    Negotiation

    No negotiating. Offer was acceptable, far increased pay through self performance.

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