Wells Fargo Personal Banker Interview Questions | Glassdoor

Wells Fargo Personal Banker Interview Questions

Updated Nov 13, 2017
240 Interview Reviews

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Personal Banker Interview

Anonymous Interview Candidate
No Offer
Negative Experience
Average Interview

Application

The process took 4+ weeks. I interviewed at Wells Fargo.

Interview

You will start with a phone interview followed by an in person interview with the branch manager. Then you recieve notice. Process can take up to five weeks before starting. Then 2 weeks of training.

Interview Questions

  • Name a time when you encountered a situation of ethical concern and how did you handle it.   Answer Question

Other Interview Reviews for Wells Fargo

  1.  

    Personal Banker Interview

    Anonymous Employee in Madison, WI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Wells Fargo (Madison, WI) in October 2017.

    Interview

    Phone interview was positive and friendly. Was asked about previous job experiences. Any customer oriented roles that I may have had previously? Did I have target oriented roles? How often did I meet the numbers? What did my peers think of me?

    Interview Questions


  2.  

    Personal Banker Interview

    Anonymous Interview Candidate in Charlotte, NC
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Wells Fargo (Charlotte, NC) in October 2017.

    Interview

    it took a couple of weeks. started with phone interview and then had face to face interview. Met with two different managers for the in person interview. went through a list of questions mainly about past experiences dealing with customers.

    Interview Questions

  3.  

    Personal Banker Interview

    Anonymous Interview Candidate in Cerritos, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Wells Fargo (Cerritos, CA) in September 2017.

    Interview

    After a 10 min phone interview with a recruiter, I was recommended to interview with a manager at the branch. The following week, I was scheduled to interview with the assistant Mgr. The interview lasted about 20-30 minutes and I felt it went well. Her response to my answers seemed positive. I was told the recruiter would contact the candidates including the person who would get a job offer. The process took about a week and a half.

    Interview Questions

    • Tell me about a time you were persistent and it paid off?   1 Answer

  4. Helpful (2)  

    Personal Banker Interview

    Anonymous Interview Candidate in Minneapolis, MN
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Wells Fargo (Minneapolis, MN) in August 2017.

    Interview

    it was quick and I felt rushed, and I felt the question I was asked had nothing to do with the position I was applying for. I will learn more knowledge to be better prepared for the interview next time.

    Interview Questions


  5.  

    Personal Banker Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took a week. I interviewed at Wells Fargo in August 2017.

    Interview

    Interview by two branch managers or one branch manager and one service. You are asked a series of questions ranging from customer service, sales experience and tailoring service to needs, to ethical or integrity. Phone screening is basic and panel interviews tend to go better if there is a knowledge on any metricsand examples of personal initiative.

    Interview Questions

    • Making the right choice can be hard, tell me about a time toy made the right choice even though it personally affected you.   Answer Question

  6.  

    Personal Banker Interview

    Anonymous Interview Candidate in Glen Burnie, MD
    No Offer
    Negative Experience

    Application

    I applied in-person. The process took 1+ week. I interviewed at Wells Fargo (Glen Burnie, MD) in July 2017.

    Interview

    Phone interview then face to face interview questions like how did you handle a situation, taking leadership,handle a aggressive customer,customer service experience I am disappointed no answer back yet after one week from interview sent an email n left message

    Interview Questions

    • How did you make a decision and take leadership and what was the outcome   Answer Question

  7.  

    Personal Banker Interview

    Anonymous Interview Candidate in Seneca, SC
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Wells Fargo (Seneca, SC) in June 2017.

    Interview

    They use the STAR method. You are asked to describe a situation and the outcome. They are looking for how you handled the situation that you are given.

    Interview Questions

    • Tell me about a time that you provided excellent customer service.   1 Answer
  8.  

    Personal Banker Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Wells Fargo.

    Interview

    Met with branch manager and district manager. I waited 45 mins for the district manager to show up. We started the interview by introducing ourselves and going over my resume. We followed with questions regarding behaviors and then some role playing.

    Interview Questions

    • Describe a time when you have dealt with an upset customer?   1 Answer

  9.  

    Personal Banker Interview

    Anonymous Employee in Waldorf, MD
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Wells Fargo (Waldorf, MD) in March 2017.

    Interview

    My experience with Wells Fargo was different to say the least. I originally applied for a Personal Banker position back in July 2016, went to a group interview which was basically a discussion about the company, benefits, pay, etc...

    I then went to a one on one interview at a local branch. Thought the interview went good but got a call a few days later saying I wasn't chosen. Said ok.. applied again for a Teller position. Went to another group interview but this time I wasnt even chosen for a one on one interview.

    Waited 6/7 months and applied again for a Personal Banker position. This time no group interview just a brief call to talk about the position, my interest in it the job, pay, etc. Got scheduled for a f2f interview at a local branch. Interview went extremely well. I was relaxed and comfortable with all my answers. I believe it was due to the fact that in the back of my mind I knew at the end of the day I still had a nice job with a decent pay so I didnt have anything to lose so to speak. It didn't make me cocky just confident in a professional way.

    Even though the interview was very structered and the manager had to read specific questions from a paper, we still found a way to make it personable and have a normal convo rather than a boring Q & A. I don't remember the questions exactly but I do believe they were those "STAR" questions everyone talks about.

    Interview Questions


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