Wells Fargo Personal Banker Interview Questions in San Francisco, CA | Glassdoor

Wells Fargo Personal Banker Interview Questions in San Francisco, CA

Updated Dec 9, 2016
10 Interview Reviews

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Helpful (1)  

Personal Banker Interview

Anonymous Employee in San Francisco, CA
Accepted Offer
Positive Experience
Average Interview

Application

I applied through an employee referral. The process took 2 weeks. I interviewed at Wells Fargo (San Francisco, CA).

Interview

1. Phone Interview, 10-20 minutes
2. Group Interview with HR, usually interview with 6-7 other candidates, 30 -50 minutes
3. Group Interview with Managers, select 2-3 candidates from each group and invite to the 3rd interview, 30-50 minutes
4. Confirm - Phone

Interview Questions

  • Share your successful story of developing customer relationship.   1 Answer
  • How will you handle the job   1 Answer

Other Interview Reviews for Wells Fargo

  1.  

    Personal Banker Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Wells Fargo (San Francisco, CA) in January 2015.

    Interview

    It took around 2 weeks for the whole process, I applied online and have One Phone interview and One DIctrict manager & branch manager interview in person. Went well, got pffrr

    Interview Questions

  2.  

    Personal Banker Interview

    Anonymous Employee in Half Moon Bay, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at Wells Fargo (Half Moon Bay, CA).

    Interview

    Was already an employee. When they said there weren't any promotions available, I took a job at another bank. The week before I was to leave,m they came back and said they could promote me. I interviewed with my manager and a regional leader. IT was very informal and we talked more about the things I could do to help the branch and increase sales.

    Interview Questions

    • How will you leverage your existing relationships to drive sales?   1 Answer

    Negotiation

    No negotiation. Was young and did not negotiate.

  3.  

    Personal Banker Interview

    Anonymous Interview Candidate in Oakland, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 3 weeks. I interviewed at Wells Fargo (Oakland, CA) in June 2011.

    Interview

    You receive a phone interview within 2 days. Then a person will ask you a serious a questions, then the next test will meet for a group interview. If you pass the group interview, your will have to wait until you get a call from the branch that receives your resume from the branch manager to see if you are a perfect fit for the branch.

    Interview Questions

    • How do you deal with pressure?   2 Answers
    • Where do you see yourself in 10 years?   1 Answer
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  5.  

    Personal Banker Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Wells Fargo (San Francisco, CA) in November 2010.

    Interview

    Applied online and was sent a link for an assessment test a few hours later. After answering the questions, the site provided me a 1-888 number to call.

    The recruiter on the phone ask a few interview questions. She seemed a little rushed.

    Tell me a time where you dealt with a difficult situation with a customer.
    Where did you last work and for how long?
    What drives you to make a sale?
    Are you currently working?

    After answering the questions, the recruiter informed me that someone would contact me by phone within the next 30 days if they wanted me to come in for another interview.

    I received a rejection email 2 days later and that I can apply again 6 months after.

    Interview Questions

  6.  

    Personal Banker Interview

    Anonymous Interview Candidate in Menlo Park, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Wells Fargo (Menlo Park, CA) in June 2010.

    Interview

    The online application process was very simple and after completing the test online I was notified via email to contact a recruter. The recruter conducted a breif phone interview and a day later I was scheduled for a group interview. It will take place next week. The phone interview consisted of 3 questions regarding previous sales goals, angry customer situations, and salvaging a sale and retaining a customer's business.

    Interview Questions

    • Have you ever dealt with and upset customer and what was the result.   1 Answer
    • Have you had any aggressive sales goals in the past?   1 Answer
  7.  

    Personal Banker Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    The process took 1 day. I interviewed at Wells Fargo (San Francisco, CA) in May 2010.

    Interview

    I applied online, then had a screening questionaire. After you finish that, I was asked to call the recruitment office, and they ask some questions based on sales and goals. Once I pass that,
    I was given an interview date just days two daysl away. This will be a group interview.

    Interview Questions

    • I'm on phase one, and it'd always about a difficult time you had to go thru to retain a customer in a bad situation.   Answer Question
  8. Helpful (1)  

    Personal Banker Interview

    Anonymous Interview Candidate in Oakland, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Wells Fargo (Oakland, CA) in April 2010.

    Interview

    I applied online at the wells fargo site 2 weeks ago. There was an online screening link sent to me which took about half-hour to complete. After completing it I was immediately provided a number asking to contact WF within 24 hours. It was a phone interview which lasted 10 minutes. About 5-6 questions were asked like:
    - How did you handle an irate customer?
    - What motivates you to do sales?
    - why did you leave your previour employer?
    - what exceptional service did you do that fetched you a sale?

    The interview went off well and I have now been called for a group session interview which is said to take about 2 hours.. Hoping it goes well.

    Interview Questions

    • What exceptional service you have done that fetched you a sale?   1 Answer
  9.  

    Personal Banker Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    The process took 2 weeks. I interviewed at Wells Fargo (San Francisco, CA) in May 2009.

    Interview

    Interviewed with 7 other candidates and was one of two who had a university degree. The interview was about 2 hours long... with a presentation on home equity at the end. Fairly easy stuff. After the interview I was immediately asked to interview with a regional director (this is not the norm, but I could not be in SF for the 2nd interview so it was their only option). Regional director interview was 1:1, with very basic "fit" type questions. He seemed uneasy when asked questions pertaining to only selling items that were necessary for the individual and kept reminding me that the job was goal oriented. I walked away thinking I did well, but I probably shot myself in the foot with my honesty and questions.

    Interview Questions

  10.  

    Personal Banker Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Wells Fargo (San Francisco, CA) in February 2009.

    Interview

    started with group interview. the recruiter was looking for personality. the next step was a one-on-one interview with district manager. the district manager was very down-to-earth. the final step was an interview with the branch manager. Then the offer letter. easy interview process overall

    Interview Questions

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