Wells Fargo Teller Interview Questions | Glassdoor

Wells Fargo Teller Interview Questions

Updated Jul 30, 2017
1,160 Interview Reviews

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Helpful (403)  

Teller Interview

Anonymous Employee
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 7 weeks. I interviewed at Wells Fargo.

Interview

So you apply to all the job postings that you want online wellsfargo.com/careers. You have to make an account and apply for each job post individually. Then you get an email to do a screening. It's a bunch of random aptitude questions. Then you'll get a choice as to when you would like to attend a group interview. This is for your entire metropolitan area. You interview with a recruiting officer. The group interview is about 2 hours long. You have to apply for all the job postings you want online again. Then you'll get an email telling you you can come for another interview-it is either one on one or another group interview. Or you'll get one saying they chose to go a different direction. If you get the former you'll go to a group interview-at least in my case- with a hiring panel. It has the district manager, and the managers at all the stores that have openings in the area. They'll ask you questions. Then at that point they write what they like about you and send it to recruitment who then makes the final decisions. Then the recruiting officer will either call you or email you telling you if you got the job. But careful, then you have to do an online application, set up a date for a fingerprint analysis, then the background check officialpy starts which could take a while. The. After that clears it's another week or two until you go into 2 weeks of mandatory 8-5 training. All in all the hiring process is about 6-8 weeks. It's long for an entry level job.

Tips- you don't have to be the first one to answer all of the questions but try to be the third or forth, because sometimes they'll skip to the next question for the sake of time
Smile: look the interviewer straight in the eye and smile and make eye contact even when they're talking to the whole group.
Dress: Dress better then you think you should. Wear a suit. For girls a blazer and work pants is perfect. They should be wrinkle free and ironed. Stick with neutral colors and minimal makeup. Girls don't ever wear bold lipstick to an interview it's just not appropriate. And no chipped nail polish. Guys- if you wear a suit don't wear a black tie- it's only appropriate for funerals and weddings. Make sure your socks don't show and your tie should match your shirt.
Sales- what they're looking for the most is cash experience and sales experience. And people who can learn quickly and easily. Extra friendly is the key word here. They also have customer satisfaction surveys so if you're not great with customers it might not be the right fit.

Interview Questions

  • Whats a time you've overcome an obstacle? what did you learn?   9 Answers
  • Whens a time you've dealt with a difficult customer? How did you retain them?   5 Answers
  • Name a professional achievement. What did you learn about yourself?   7 Answers
  • We find coachability very important. Whens a time you'd say you learned a task quickly and effectively   2 Answers
  • Tell us about a personal sales goal. MOST IMPORTANT   2 Answers

Negotiation

Sometimes with tellers you'll have to mark both part time and full time because they have more part time positions available- but it could lead to full time. Just be prepared that it could be part time they're offering you. I got
A part time of 24 hours a week.

Other Interview Reviews for Wells Fargo

  1.  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience

    Interview

    I applied online then received a spot for a phone interview after completing an online assessment about previous work experience. After passing the phone interview and I got to interview with the branch managers at the bank.

    Interview Questions

    • Name a time you had to have integrity during your job when it wasn't easy to do.   Answer Question

  2.  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Wells Fargo.

    Interview

    I interviewed an, did not pass the screening questions I would presume. I received an email promptly like a day later saying I did not meet the qualifications. Probably not hard for others just did not accept the experience that I provided on my resume, So someone with more direct experience in ccash handling should be able to snag it with no problems. I applied online, then you do screening, if you pass that they should call you

    Interview Questions

  3. Helpful (1)  

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Wells Fargo.

    Interview

    Applied online, a recruiter reached out and interviewed me. Sent me to two different locations to interview once i was recommended for hire by a manager a high level manager reached out and conducted a phone interview and then the recruiter reached out again with an offer.

    Interview Questions


  4. Helpful (1)  

    Teller Interview

    Anonymous Employee in Stone Mountain, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Wells Fargo (Stone Mountain, GA) in July 2017.

    Interview

    Apply online, web screening test, group interview, one on one interview with 2 managers, language assessment (bc the position i applied for required another language), then got a call telling me that i passed the assessment and how they were going to send me emails about a background check and to make an appointment for my fingerprints.

    Interview Questions

    • GROUP INTERVIEW: how many years of customer service, computer, offering products, and cash handling experience do you have?   Answer Question
    • ONE ON ONE INTERVIEW: Behavioral questions about different scenarios and what you would do   Answer Question
    • ONE ON ONE INTERVIEW: be really nice and talk to the manager let them get to you know a bit and be comfortable. tell them how you want to be with the company for a long time   Answer Question

  5.  

    Teller Interview

    Anonymous Interview Candidate in Lilburn, GA
    No Offer
    Positive Experience
    Easy Interview

    Application

    The process took a week. I interviewed at Wells Fargo (Lilburn, GA) in July 2017.

    Interview

    Applied online, phone screening test, group interview. it was very easy just simple questions. then one on one interview with branch manager and service manager. my interview was this morning. im waiting to hear back hopefully i get the job

    Interview Questions

    • How many years of customer service, computer, cash handling, and offering products do you have?   Answer Question

  6.  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Wells Fargo.

    Interview

    I applied online. After 2 weeks a recruiter called me. I am a college student from Germany and Wells Fargo told me that they are not willing to sponsor my immigration status for a low level position like a Teller.

    Interview Questions

    • Why do you want to work for Wells Fargo?   1 Answer

  7.  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 3 weeks. I interviewed at Wells Fargo.

    Interview

    You apply online. Then you take an online assessment.

    A couple weeks later a regional HR manager will call and ask you simple questions related to customer service. This is the first part of the interview. 15-30 mins

    Then a branch manager will call and schedule a face-to-face interview. 15 - 30mins depending on how you answer their questions.

    Lastly, they will follow up about a week later to either offer you a job or not.

    Interview Questions

    • 1) Why do you want to work for Wells Fargo?   Answer Question
    • 2) Describe an occasion​ in which a customer was not sure of a product/service they wanted, and what you did to assist in helping them make a decision   Answer Question
    • 3)Name a time you made a mistake and corrected it   Answer Question
    • 4) Describe a time where you went above and beyond the normal duties in which you were assigned   Answer Question
  8.  

    Teller Interview

    Anonymous Employee in Baltimore, MD
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Wells Fargo (Baltimore, MD) in June 2017.

    Interview

    I applied for the position, and received an email the next day to take their survey. I passed the survey and had to wait for an interview spot. The interview is tomorrow.

    Interview Questions


  9.  

    Teller Interview

    Anonymous Employee in Newark, DE
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6+ weeks. I interviewed at Wells Fargo (Newark, DE) in June 2017.

    Interview

    The process from the submission of my application to my start date was about 6 weeks. After applying for the position online on the Wells Fargo website I was contacted a couple days later to schedule a time to attend a group interview. A couple days after that I attended the group interview where there were between 13-15 applicants. We started by introducing our selves per applicant and then the questions were pretty standard after that. There were 5 questions each applicant had to answer. After that, the regional recruiter and a manager from one of the branches in the region, that sat in on the interview talking notes, left the room to collaborate. The recruiter and manager then started to call applicants to the hallway to tell them whether they are moving on to the next step or not. The branch manager wanted to talk to me afterward to schedule a time for a second interview at her branch which I accepted. The interview at the branch was also pretty standard. The service manager interviewed me. This was one of my easiest interview experiences, but I did prepare for it and one of my biggest resources was biginterview.com It really simplifies everything in an interview. I was offered the position the following week. After finishing my background check and finger prints, my start date was determined.

    Interview Questions

    • Group interview: Tell me a time you went above and beyond for a customer

      Why do you thing you are right for this position?

      Second interview: Tell me about a time you've done something at work that you wish you could have taken back

      What made you interested in Wells Fargo?   Answer Question

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