Wells Fargo Interview Questions in Utah | Glassdoor

Wells Fargo Interview Questions in Utah

Updated May 23, 2017
57 Interview Reviews

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  1. Helpful (3)  

    Customer Service Representative III Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Wells Fargo (Salt Lake City, UT) in March 2017.

    Interview

    I applied online. The application asked general experience and education questions. A day after I applied I received an email to schedule phone screening.

    The person screening me was very to the point explained the hours, the training, the pay and the expectations and asked if I would be able to meet all the requirements. The screener also asked me "Why do you want to work with Wells Fargo?" The screener then sent my application forward to the hiring team at the location I was applying for.

    I heard from the hiring team about a week after my phone screening. We scheduled another phone interview with myself and two team leads.

    After the interview, I asked "Now that we've talked about my qualifications and the job do you have any concerns about me being successful in this position?"

    The let me know that they were confident that I would excel.

    I received a call from the HR department a day later with the job offer.

    Interview Questions

    • What do you consider to be your greatest achievement, either professionally or personally?   Answer Question
    • Tell us about a time you had to persuade someone.   Answer Question
    • What does customer service mean to you?   Answer Question
    • What do you consider the most difficult you have been asked to do, how did you overcome it?   Answer Question

  2.  

    Fraud Analyst Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Wells Fargo (Salt Lake City, UT) in January 2017.

    Interview

    Received three phones calls and two emails in less than an hour. The recruiter kept contacting to provide availability times before I could even respond.

    I provided my availability and the recruiter called me twice to reschedule because the other recruiter was not ready.

    The recruiter who did the phone interview called me 15 minutes late and never apologized. He said he was on the East Coast and did not know the time difference and got confused. He started with asking me to describe my perfect job and experience. Each time after I spoke, he would say 'let's see what kind of questions I should ask next' and fill the silence with awkward laughter and filler words. He sounded exasperated at the end and didn't have anymore questions.

    I asked him what the culture is like in that group and he couldn't answer that question. He didn't know how to answer it and spent 5 minutes going around in circles. I still don't know exactly what he was trying to get at.

    I then asked what is the hiring manager and work dynamic like. The recruiter would not answer. At the very end he apologized for his rambling and said I would hear back in three days.

    I never heard back so I emailed the first recruiter. She said the position didn't have the budget to hire someone. They should have told me in the beginning.

    Interview Questions

    • What are your salary expectations?
      What is your experience with fraud analysis?   Answer Question
  3. Helpful (3)  

    Financial Advisor Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Wells Fargo (Salt Lake City, UT).

    Interview

    The branch's manager and his assistant approached the interview, faking being casual, and n0-big-deal. Then, after revealing myself, warts and all, and my superior strengths, they came down on me, picking apart and in battle-mode.

    Interview Questions

    • Why did I leave my former employer?   1 Answer

  4.  

    Accountant Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at Wells Fargo (Salt Lake City, UT) in July 2016.

    Interview

    Went through a temp agency, Apple One. Once Wells Fargo had my resume, I had a short interview, then had to get some background work done (including going to outside company for fingerprinting).

    Interview Questions

    • Are you comfortable working on two month contracts?   1 Answer

  5.  

    Quality Monitor I Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Wells Fargo (Salt Lake City, UT) in January 2016.

    Interview

    I was first contacted by a recruiter for a typical phone screen asking about my past experience and expectations for the rest of the process. After about a week I was sent an invite for the interview. The interview itself is typical behavioral based questions. Interviewers were buried deep in their computers and typing away, there was no eye contact. They then used a recruiter to interview my current manager and because my manager did not want to lose me, they turned me down for the position.

    Interview Questions


  6.  

    Collections Team Lead Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Wells Fargo (Salt Lake City, UT) in December 2015.

    Interview

    Takes a week for you to find if your hired or not must pass criminal background be over 18 you do a phone interview and you interview with 2 other different people.

    Interview Questions


  7.  

    Administrative Assistant Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Wells Fargo (Salt Lake City, UT) in November 2015.

    Interview

    Initial one-site - one-on-one with hiring manager basic interview with questions about work history, general STAR - situation/task,/action/result questions;
    Follow-up phone interview with regional coordinator, for basic get to know you conversation;

    Interview Questions

    • Tell me about a time when you were in a role requiring you to adapt to a new product, procedure or technology?   Answer Question
  8. Helpful (1)  

    Financial Crimes Specialist II Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Wells Fargo (Salt Lake City, UT) in October 2015.

    Interview

    HR phone call to ask about availability. Interview with two supervisors at the office. Each took turns asking questions from a pamphlet, so the answers were all super corporate. Off topic conversation was OK as long as it related to banking. Prior banking background a huge plus. Talk about different types of transactions and how you're good with computers and you'll be golden.

    Interview Questions

    • Tell me about a time that a customer you were helping was upset with the company/product and what you did to address their concerns   Answer Question

  9. Helpful (4)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 days. I interviewed at Wells Fargo (Salt Lake City, UT) in September 2015.

    Interview

    Phone interview. Recruiter didn't seem to care whatsoever about the interview. She basically read from script & asked me generic questions. No engagement at all. After the phone call she told me that she would pass my resume on to the hiring team & if I didn't hear back in 3-5 days then I can consider myself denied.

    Interview Questions


  10.  

    Email Customer Service Representative Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Wells Fargo (Salt Lake City, UT) in August 2015.

    Interview

    I was interviewed by two supervisors, who questioned my interest in caring for the community as well as my background in the financial business. They were interested in my experience with customers and role played scenarios that I may face when assisting customers.

    Interview Questions

    • Do I like to serve community service?   1 Answer

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