Western Dental Services Interview Questions in San Mateo, CA | Glassdoor

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    Patient Care Coordinator Interview

    Anonymous Employee in San Mateo, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I interviewed at Western Dental Services (San Mateo, CA) in September 2014.

    Interview

    The interview process was easier than I expected it to be. First I was interviewed over the phone by the recruiter. Then I was contacted by the manager to come by for a one-on-one interview. Majority of the the questions were about my experience in sales, ability to work in a fast passed environment and my customer service skills. Then the managing doctor joined in. He explained my duties and the office/company expectations. He also asked some questions about my experience working with patients. He explained that the priorities are the wellbeing of the patients. Then I was told that I will be contacted to let me know what they decided.

    Interview Questions

    • Tell me about a time when you had to deal with a difficult customer. How did you handle the situation?   1 Answer

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