Western Refining Customer Service Interview Questions | Glassdoor

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Helpful (1)  

Customer Service Interview

Anonymous Employee in Tempe, AZ
Accepted Offer
Positive Experience
Average Interview

Application

The process took a week. I interviewed at Western Refining (Tempe, AZ) in July 2009.

Interview

They used a staffing agency. I had to do an interview with that agency. Then I met with a 3 person panel interview. Standard behavioral interview questions. Waited a day or so for the call, no second interview was required. Work started 2 weeks later.

Interview Questions

  • What would you do if a customer called upset about a missed delivery?   1 Answer

Negotiation

No negotiation. I would encourage others to negotiate.

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