Westgate Resorts Account Manager Interview Questions | Glassdoor

Westgate Resorts Account Manager Interview Questions

Interviews at Westgate Resorts

1 Interview Review

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Account Manager Interview

Anonymous Employee in Orlando, FL
Accepted Offer
Positive Experience
Average Interview

Application

I applied through an employee referral. The process took 1+ week. I interviewed at Westgate Resorts (Orlando, FL) in June 2013.

Interview

you first have to take an exam for them to evaluate if you are capable of getting paid both by hour and commission or not. The exam is basic knowledge in math and reading; I don't think is necessary. Then you take a phone call, they ask you about customer service and give you different scenarios as to what would you do when a customer calls with a specific request. All they want to do is know how you sound through the phone since you will be selling through the phone. Then you meet with the manager that is recruiting and they will expect you to sell yourself. They'll ask you what is it that motivates you and what you want out of the job, experience, etc.

Interview Questions

Negotiation

I basically had to decide if I wanted to get paid full commission , or commission plus salary. I picked the second.

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