Goodwill Interview Question: What do you do with a custome... | Glassdoor

Interview Question

Production Associate Interview Tacoma, WA

What do you do with a customer that is angry or unhappy

  with your service?

Interview Answer

1 Answer


I apologize for the inconvenience , access the situation, resolve the situation, thank the customer for their patience. If they aren't satisfied, call on a manager for an extra hand. It never hurts to ask for help and you need to do what ever you can to please the customer.

Interview Candidate on Mar 4, 2012

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