Forever 21 Interview Question: What is shrink?... | Glassdoor

Interview Question

Sales Floor Associate Interview Norfolk, VA

What is shrink?

customer service, shrink, loss prevention

Interview Answer

1 Answer


A retail term for any merchandise unaccounted for at the time of inventory. Causes of shrink include: paperwork (associate) error, internal (associate) theft and external (customer) theft.

Interview Candidate on Aug 5, 2011

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