Stream Companies Interview Question: What was a challenge I recent... | Glassdoor

Interview Question

Account Manager Interview Malvern, PA

What was a challenge I recently faced at my previous (then

  current) job that required immediate action, and how did I overcome?
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Interview Answer

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Had a client utilizing a free conference call software for interviews, no issues domestically. Once international interviews started, the first quickly revealed charges and fees for international callers. The first international interviewee refused to pay, and my team and I had to adjust quickly to find an alternative, free service. As these were high profile financial interviewees, their time was valuable and we didn't want to lose out on vital input from them. We were able to resolve within 15 minutes and established protocol for the remaining international interviews, which went smoothly.

Interview Candidate on Jul 13, 2018

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