Hilton Interview Question: What was your most difficult ... | Glassdoor

Interview Question

Assistant Food and Beverage Manager Interview Chicago, IL

What was your most difficult customer confrontation and how

  did you handle it?
Answer

Interview Answer

1 Answer

1

Customer Service : No matter how good you are at your job , you're going to encounter difficult customers from time to time.Some of these people are always difficult . they may just be having a bad day or negative experience >Therefore you need to come, relax listen To see how you can help .and handle the customer.

MCN on Mar 9, 2017

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