Hilton Interview Question: What was your most difficult ... | Glassdoor

Interview Question

Assistant Food and Beverage Manager Interview Chicago, IL

What was your most difficult customer confrontation and how

  did you handle it?

Interview Answer

1 Answer


Customer Service : No matter how good you are at your job , you're going to encounter difficult customers from time to time.Some of these people are always difficult . they may just be having a bad day or negative experience >Therefore you need to come, relax listen To see how you can help .and handle the customer.

MCN on Mar 9, 2017

Add Answers or Comments

To comment on this, Sign In or Sign Up.