T-Mobile Interview Question: What would do if a customer i... | Glassdoor

Interview Question

Technical Support Specialist Interview Albuquerque, NM

What would do if a customer is angry with the company?


Interview Answer

1 Answer


Listen to them speak their mind. Apologize to the customer and then reassure them that they got the right person on this call and that I will do everything I can to get their problem resolved as quickly as possible.

Interview Candidate on Sep 30, 2013

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