Schlotzsky's Interview Question: What would you do if a client... | Glassdoor

Interview Question

Catering Sales Manager Interview Oklahoma City, OK

What would you do if a client was upset with you on the

  phone?
Answer

Interview Answer

1 Answer

0

Let the client talk, when there's a pause, tell them "I understand how you feel." That I would take responsibility and tell them I will do everything in my power to make this right by them and see to it that it never happens again.

Interview Candidate on Jul 2, 2014

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